Shlomi Lavi /
Jun 21, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Mobile Field Report or Customer Thermometer?
Customer Thermometer is more expensive to implement (TCO) than Mobile Field Report, and Customer Thermometer is rated higher (97/100) than Mobile Field Report (62/100). Customer Thermometer offers users more features (7) than Mobile Field Report (3).
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Simplias Gmbh Vs. Customer Thermometer
Simplias Gmbh: We are a small start-up company with innovative ideas that has been founded in 2012. We are focusing on developing products that make mobile working easy. Our key principles are focusing on quality, simplicity and usability. Products made by simplias are fun to work with. Our product mobile field report is dedicated to service technicians to help t...
Customer Thermometer: Before starting Customer Thermometer, we ran our own marketing agencies. Between us, we had over 100 clients; most were Fortune 500 and FTSE 350 companies.
We experienced the same problem. Once you get beyond about 20 staff it is impossible to handle the customers yourself. And that’s a really good thing.
You need to go and hire bright, enthu...
Who is more expensive? Mobile Field Report or Customer Thermometer?
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Mobile Field Report and Customer Thermometer.
Mobile Field Report price starts at $30.51 per user/month , On a scale between 1 to 10 Mobile Field Report is rated 4, which is lower than the average cost of Customer Service software. Customer Thermometer price starts at $29 per month , When comparing Customer Thermometer to its competitors, the software is rated 4 - lower than the average Customer Service software cost.
Bottom line: Mobile Field Report cost is around the same cost of Customer Thermometer.
Which software includes more/better features?
We've compared Mobile Field Report Vs. Customer Thermometer based on some of the most important and required Customer Service features.
Mobile Field Report: Data Import/Export, Basic Reports, Online Customer Support.
Customer Thermometer: Contact Management, Customer Database, Customer Service, Customer Support Tracking, Sales Reports.
Target customer size
Mobile Field Report's typical customers include: Start up, Small business, Medium business, Large business, Customer Thermometer is ideal for different companies, big or small.