Compare Mongoose Metrics and ServiceTitan - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Mongoose Metrics or ServiceTitan?

Mongoose Metrics is more expensive to implement (TCO) than ServiceTitan, and ServiceTitan is rated higher (97/100) than Mongoose Metrics (62/100). ServiceTitan offers users more features (7) than Mongoose Metrics (3). There is a clear winner in this case and it is ServiceTitan!

Looking for the right Business Intelligence solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Mongoose Metrics Vs. ServiceTitan

Mongoose Metrics: Mongoose Metrics is the innovative leader in enterprise phone call tracking and paid search phone optimization. From high volume enterprise call tracking to sophisticated session and keyword level call tracking, we provide the widest range of capabilities and phone call tracking solutions in the industry. Today’s marketing campaigns are complex and...

ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...

Who is more expensive? Mongoose Metrics or ServiceTitan?

The real total cost of ownership (TCO) of Business Intelligence software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Mongoose Metrics and ServiceTitan.

Mongoose Metrics accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Mongoose Metrics is rated 6, which is similar to the average cost of Business Intelligence software. ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , When comparing ServiceTitan to its competitors, the software is rated 4 - lower than the average Business Intelligence software cost.

Bottom line: Mongoose Metrics is more expensive than ServiceTitan.

Which software includes more/better features?

We've compared Mongoose Metrics Vs. ServiceTitan based on some of the most important and required Business Intelligence features.

Mongoose Metrics: Data Import/Export, Basic Reports, Online Customer Support.

ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling.

Target customer size

Customers of the software include businesses of all sizes and a wide range of types. The software is a valuable solution for companies of all dimensions as well as a range of kinds.