Compare Motionsoft and Freshservice ServiceDesk - Feb 2022

Shlomi LaviShlomi Lavi / Feb 22, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Motionsoft or Freshservice ServiceDesk?

Motionsoft is more expensive to implement (TCO) than Freshservice ServiceDesk, and Motionsoft is rated higher (77/100) than Freshservice ServiceDesk (62/100). Motionsoft offers users more features (10) than Freshservice ServiceDesk (0).

Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Motionsoft Vs. FRESHDESK INC.

Motionsoft: Motionsofts gym membership software can improve your clubs member engagement strategy and operational efficiency with tools that allow your staff to customize member messaging and one of the easiest to use member management portals in the industry that empowers your desk staff with the ability to deliver communications that draws members into engag...

FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.

Who is more expensive? Motionsoft or Freshservice ServiceDesk?

The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Motionsoft and Freshservice ServiceDesk.

Motionsoft price starts at $99 per month , On a scale between 1 to 10 Motionsoft is rated 6, which is similar to the average cost of IT Management software. Freshservice ServiceDesk price starts at $29 per user/month , When comparing Freshservice ServiceDesk to its competitors, the software is rated 4 - lower than the average IT Management software cost.

Bottom line: Motionsoft is more expensive than Freshservice ServiceDesk.

Which software includes more/better features?

We've compared Motionsoft Vs. Freshservice ServiceDesk based on some of the most important and required IT Management features.

Motionsoft: Data Analysis Tools, Payment Management, Billing & Invoicing, Event Triggered Email, Email Marketing, Scheduling, Contract Management, Employee Management.

Freshservice ServiceDesk: We are still working to collect the list of features for Freshservice ServiceDesk.

Target customer size

Motionsoft's typical customers include: Small, medium and large size businesses, The typical clients of Freshservice ServiceDesk are the individuals that has small (with 10 to 100 employees) and/or medium-sized (with 100 to 1,000 employees) businesses and even large enterprises that enjoys the benefits from the services from IT, web and data hosting and other related information services sectors, mainly with IT management, helpdesk and self-service portal.



Motionsoft

ITQlick rating
(3.9/5)

starts at $99 per month

Motionsoft is a leading cloud-based IT Management software, it is designed to support small, medium and large size business. Motionsoft received a rating of 3.9 from ITQlick team. The software cost is considere...

Categories: Billing & Invoicing, Payment Processing, Data Analysis Tools, Employee Engagement.

Freshservice ServiceDesk

ITQlick rating
(4.5/5)

starts at $29 per user/month

Freshservice ServiceDesk is cloud-based IT service management software giving users all the IT support they need.

Categories: Dashboards & KPIs, Customer Service, Help Desk, Self-Service Portal, Configuration management.

Compare specifications

Compare features

Motionsoft: 10 Features

Data Analysis Tools
Payment Management
Billing & Invoicing
Event Triggered Email
Email Marketing
Scheduling
Contract Management
Employee Management
Inventory Management
Point of sale

Freshservice ServiceDesk: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Motionsoft
ITQlick rating
3.9/5
Score
77/100
Pricing
6/10
License pricing
$99 per month
Functionality
25
Compare
Freshser...
ITQlick rating
4.5/5
Score
62/100
Pricing
4/10
License pricing
$29 per user/month
Functionality
14
Symantec...
ITQlick rating
3.4/5
Score
91/100
Pricing
3.4/10
License pricing
$12,975 per license
Functionality
5
Windows ...
ITQlick rating
3.3/5
Score
90/100
Pricing
4.2/10
License pricing
$239.99 per license
Functionality
4
Informat...
ITQlick rating
4.8/5
Score
87/100
Pricing
5/10
License pricing
$2,000 per month
Functionality
6

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.