Shlomi Lavi /
Feb 22, 2022
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Bottom Line: Which is Better - Motionsoft or Freshservice ServiceDesk?
Motionsoft is more expensive to implement (TCO) than Freshservice ServiceDesk, and Motionsoft is rated higher (77/100) than Freshservice ServiceDesk (62/100). Motionsoft offers users more features (10) than Freshservice ServiceDesk (0).
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Motionsoft Vs. FRESHDESK INC.
Motionsoft: Motionsofts gym membership software can improve your clubs member engagement strategy and operational efficiency with tools that allow your staff to customize member messaging and one of the easiest to use member management portals in the industry that empowers your desk staff with the ability to deliver communications that draws members into engag...
FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.
Who is more expensive? Motionsoft or Freshservice ServiceDesk?
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Motionsoft and Freshservice ServiceDesk.
Motionsoft price starts at $99 per month , On a scale between 1 to 10 Motionsoft is rated 6, which is similar to the average cost of IT Management software. Freshservice ServiceDesk price starts at $29 per user/month , When comparing Freshservice ServiceDesk to its competitors, the software is rated 4 - lower than the average IT Management software cost.
Bottom line: Motionsoft is more expensive than Freshservice ServiceDesk.
Which software includes more/better features?
We've compared Motionsoft Vs. Freshservice ServiceDesk based on some of the most important and required IT Management features.
Motionsoft: Data Analysis Tools, Payment Management, Billing & Invoicing, Event Triggered Email, Email Marketing, Scheduling, Contract Management, Employee Management.
Freshservice ServiceDesk: We are still working to collect the list of features for Freshservice ServiceDesk.
Target customer size
Motionsoft's typical customers include: Small, medium and large size businesses, The typical clients of Freshservice ServiceDesk are the individuals that has small (with 10 to 100 employees) and/or medium-sized (with 100 to 1,000 employees) businesses and even large enterprises that enjoys the benefits from the services from IT, web and data hosting and other related information services sectors, mainly with IT management, helpdesk and self-service portal.