Compare MOVEit File Transfer and 8x8 Contact Center - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - MOVEit File Transfer or 8x8 Contact Center?

MOVEit File Transfer is more expensive to implement (TCO) than 8x8 Contact Center, and 8x8 Contact Center is rated higher (93/100) than MOVEit File Transfer (74/100). 8x8 Contact Center offers users more features (14) than MOVEit File Transfer (3). There is a clear winner in this case and it is 8x8 Contact Center!

Looking for the right File Sharing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Ipswitch, Inc. Vs. 8x8, INC

Ipswitch, Inc.: WhatsUp Gold network management software delivers comprehensive monitoring for networks, systems, applications, and event logging, along with expert network management solutions. WhatsUp Gold serves companies of all sizes in a range of industries and in more than 100 countries. Privately held and profitable, Ipswitch makes it a priority to inves...

8x8, INC: 8x8 delivers cloud-based business communications solutions that are affordable, easy to use, and incredibly advanced. We help small and medium businesses serve their customers better, work smarter and conduct business anywhere, anytime. From hosted VoIP business phone service to hosted contact centers to unified communications, our services are pro...

Who is more expensive? MOVEit File Transfer or 8x8 Contact Center?

The real total cost of ownership (TCO) of File Sharing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for MOVEit File Transfer and 8x8 Contact Center.

MOVEit File Transfer accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 MOVEit File Transfer is rated 4, which is lower than the average cost of File Sharing software. 8x8 Contact Center price starts at $15 per user/month , When comparing 8x8 Contact Center to its competitors, the software is rated 2 - much lower than the average File Sharing software cost.

Bottom line: MOVEit File Transfer is more expensive than 8x8 Contact Center.

Which software includes more/better features?

We've compared MOVEit File Transfer Vs. 8x8 Contact Center based on some of the most important and required File Sharing features.

MOVEit File Transfer: Data Import/Export, Basic Reports, Online Customer Support.

8x8 Contact Center: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Call Conferencing, Call Queue Management, Call Recording.

Target customer size

MOVEit File Transfer's typical customers include: Start up, Small business, Medium business, Large business, 8x8 Virtual Contact Center is best for large enterprises, mid size businesses, and small businesses.