Shlomi Lavi /
Mar 20, 2022
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Bottom Line: Which is Better - Multiplatform or CenterWare Inbound?
CenterWare Inbound is more expensive to implement (TCO) than Multiplatform, and CenterWare Inbound is rated higher (91/100) than Multiplatform (62/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Telecorp Products Inc. Vs. Nuxiba Technologies
Telecorp Products Inc.: Telecorp Products Inc. is a veteran innovator in the Call Center industry. For over 25 years, Telecorp’s cutting-edge solutions work with equipment from the giants of the computer telephony industry, such as Cisco, Avaya and Nortel Networks.
We are committed to fitting our clients with an appropriate solution. The sterling reputation enjoyed by ...
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency.
Nuxiba Technologies is a team...
Who is more expensive? Multiplatform or CenterWare Inbound?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Multiplatform and CenterWare Inbound.
Multiplatform price starts at $300 per license , On a scale between 1 to 10 Multiplatform Call Center Suite is rated 2, which is much lower than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Multiplatform Call Center Suite is rated 2, which is much lower than the average cost of Call Center software.
Bottom line: CenterWare Inbound is more expensive than Multiplatform.
Which software includes more/better features?
We've compared Multiplatform Vs. CenterWare Inbound based on some of the most important and required Call Center features.
Multiplatform: We are still working to collect the list of features for Multiplatform.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
Target customer size
Multiplatform's typical customers include: SMBs, and CenterWare Inbound's target customer size include: Medium and large size businesses.