Compare Multiplatform and CenterWare Inbound - Mar 2022

Shlomi LaviShlomi Lavi / Mar 20, 2022

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Bottom Line: Which is Better - Multiplatform or CenterWare Inbound?

CenterWare Inbound is more expensive to implement (TCO) than Multiplatform, and CenterWare Inbound is rated higher (91/100) than Multiplatform (62/100).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Telecorp Products Inc. Vs. Nuxiba Technologies

Telecorp Products Inc.: Telecorp Products Inc. is a veteran innovator in the Call Center industry. For over 25 years, Telecorp’s cutting-edge solutions work with equipment from the giants of the computer telephony industry, such as Cisco, Avaya and Nortel Networks. We are committed to fitting our clients with an appropriate solution. The sterling reputation enjoyed by ...

Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...

Who is more expensive? Multiplatform or CenterWare Inbound?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Multiplatform and CenterWare Inbound.

Multiplatform price starts at $300 per license , On a scale between 1 to 10 Multiplatform Call Center Suite is rated 2, which is much lower than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Multiplatform Call Center Suite is rated 2, which is much lower than the average cost of Call Center software.

Bottom line: CenterWare Inbound is more expensive than Multiplatform.

Which software includes more/better features?

We've compared Multiplatform Vs. CenterWare Inbound based on some of the most important and required Call Center features.

Multiplatform: We are still working to collect the list of features for Multiplatform.

CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.

Target customer size

Multiplatform's typical customers include: SMBs, and CenterWare Inbound's target customer size include: Medium and large size businesses.



Multiplatform

ITQlick rating
(4.9/5)

starts at $300 per license

Multiplatform Call Center Suite is an award-winning cloud-based Call Center software, it is designed to support small and medium size call centers. Multiplatform Call Center Suite received a rating of 4.9 from ...

Categories: Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Recording, Conference Calling.

CenterWare Inbound

ITQlick rating
(4.6/5)

CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...

Categories: Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Recording, Conference Calling, CRM.

Compare specifications

Compare features

Multiplatform: 0 Features

We are working to collect the list of features

CenterWare Inbound: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Multipla...
ITQlick rating
4.9/5
Score
62/100
Pricing
3/10
License pricing
$300 per license
Functionality
7
Compare
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
zendesk
ITQlick rating
4.3/5
Score
90/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
25

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.