Compare Multiplatform and DocuSign - Mar 2022

Shlomi LaviShlomi Lavi / Mar 12, 2022

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Bottom Line: Which is Better - Multiplatform or DocuSign?

DocuSign is more expensive to implement (TCO) than Multiplatform, and DocuSign is rated higher (92/100) than Multiplatform (62/100). DocuSign offers users more features (3) than Multiplatform (0).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Telecorp Products Inc. Vs. DocuSign Inc.

Telecorp Products Inc.: Telecorp Products Inc. is a veteran innovator in the Call Center industry. For over 25 years, Telecorp’s cutting-edge solutions work with equipment from the giants of the computer telephony industry, such as Cisco, Avaya and Nortel Networks. We are committed to fitting our clients with an appropriate solution. The sterling reputation enjoyed by ...

DocuSign Inc.: Founded in 2003, DocuSign is committed to transforming the way people like you work, live and connect by providing the freedom to finish business faster. Accessible anytime, anywhere, on any device, the DocuSign Global Network connects companies to their customers, partners, suppliers and employees where they can transact business with confidence....

Who is more expensive? Multiplatform or DocuSign?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Multiplatform and DocuSign.

Multiplatform price starts at $300 per license , On a scale between 1 to 10 Multiplatform Call Center Suite is rated 2, which is much lower than the average cost of Call Center software. DocuSign price starts at $10 per month , When comparing DocuSign to its competitors, the software is rated 6 - similar to the average Call Center software cost.

Bottom line: DocuSign is more expensive than Multiplatform.

Which software includes more/better features?

We've compared Multiplatform Vs. DocuSign based on some of the most important and required Call Center features.

Multiplatform: We are still working to collect the list of features for Multiplatform.

DocuSign: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Multiplatform's typical customers include: SMBs, The software is a useful solution for businesses of all sizes and a wide range of types.

Multiplatform

ITQlick rating
(4.9/5)

starts at $300 per license

Multiplatform Call Center Suite is an award-winning cloud-based Call Center software, it is designed to support small and medium size call centers. Multiplatform Call Center Suite received a rating of 4.9 from ...

Categories: Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Recording, Conference Calling.

DocuSign

ITQlick rating
(4.7/5)

starts at $10 per month

DocuSign is a web based digital signature solution for businesses of all sizes. It offers such services as document signing, document sending, support for multiple signature types, and others. The software was ...

Categories: Digital Signature.

Compare specifications

Compare features

Multiplatform: 0 Features

We are working to collect the list of features

DocuSign: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Multipla...
ITQlick rating
4.9/5
Score
62/100
Pricing
3/10
License pricing
$300 per license
Functionality
7
Compare
DocuSign
ITQlick rating
4.7/5
Score
92/100
Pricing
6/10
License pricing
$10 per month
Functionality
4
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.