Shlomi Lavi /
Jun 17, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Muut or Vanilla?
Vanilla is more expensive to implement (TCO) than Muut, and Vanilla is rated higher (83/100) than Muut (62/100). Vanilla offers users more features (3) than Muut (0).
Looking for the right Online Community solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Muut, Inc. Vs. Audiense
Muut, Inc.: Muut is a powerful discussion platform, unencumbered by the weight of unnecessary features and distractions. It places the conversation back to the forefront. Clean user interface, persistent content and deep integration to the site makes a more natural and meaningful discussion and the content focuses on topics the people care about.
Audiense: Audiense helps over 4,000 of the world’s largest brands and agencies to grow their customer and audience bases by finding, identifying and connecting with individuals and audience segments they don't know about. Audiense clients include Universal Music, Havas Helia and Comic Relief. The Audiense platform powers three vital functions, with which bus...
Who is more expensive? Muut or Vanilla?
The real total cost of ownership (TCO) of Online Community software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Muut and Vanilla.
Muut price starts at $16 per user/month , On a scale between 1 to 10 Muut is rated 4, which is lower than the average cost of Online Community software. Vanilla price starts at $99 per month , When comparing Vanilla to its competitors, the software is rated 10 - much higher than the average Online Community software cost.
Bottom line: Vanilla is more expensive than Muut.
Which software includes more/better features?
We've compared Muut Vs. Vanilla based on some of the most important and required Online Community features.
Muut: We are still working to collect the list of features for Muut.
Vanilla: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Muut's typical customers include: Small, medium and large size businesses, Vanilla is suitable for organizations that are looking for a way to improve customer service, strengthen
their brand loyalty and increase advocacy.