Compare MyHub and Mhelpdesk - Sep 2022

Shlomi LaviShlomi Lavi / Sep 29, 2022

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Bottom Line: Which is Better - MyHub or Mhelpdesk?

Mhelpdesk is more expensive to implement (TCO) than MyHub, and Mhelpdesk is rated higher (95/100) than MyHub (80/100). Mhelpdesk offers users more features (15) than MyHub (0).

Looking for the right Internet & Online solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

MyHub Intranet Solutions Vs. Mhelpdesk

MyHub Intranet Solutions: MyHub is a leading cloud-based intranet software provider serving clients all over the world. Developed out of a need to allow clients to remotely access a document library, MyHub started life as Keep In Touch (KIT) in 2001. KIT quickly established a loyal client base and grew to serve as a hosted content management system. Over the years clients’ ...

Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...

Who is more expensive? MyHub or Mhelpdesk?

The real total cost of ownership (TCO) of Internet & Online software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for MyHub and Mhelpdesk.

MyHub price starts at $1,300 per year , On a scale between 1 to 10 MyHub is rated 2, which is much lower than the average cost of Internet & Online software. Mhelpdesk price starts at $374 per 10 users/month , When comparing Mhelpdesk to its competitors, the software is rated 6 - similar to the average Internet & Online software cost.

Bottom line: Mhelpdesk is more expensive than MyHub.

Which software includes more/better features?

We've compared MyHub Vs. Mhelpdesk based on some of the most important and required Internet & Online features.

MyHub: We are still working to collect the list of features for MyHub.

Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.

Target customer size

MyHub is intended for small businesses (1-20 employees), medium-sized companies (10-100 employees) and up to large enterprises (more than 1,000 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of IT and help desk. MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.



MyHub

ITQlick rating
(4.8/5)

starts at $1,300 per year

MyHub is a software belonging to the knowledge management tool. It is cloud-based and Intranet program providing a sound and easy to use help desk solution for users. It offers users with a wide array of tools ...

Categories: Content Management, Document Management, Help Desk, File Sharing.

Mhelpdesk

ITQlick rating
(4.3/5)

starts at $374 per 10 users/month

MHelpdesk is a web-based field service management that systematizes requests, customer data, billings and reports. It takes pride in providing complete visibility to field staff all in one place. MHelpdesk...

Categories: Accounting & Finance, Billing & Invoicing, CRM, Complaint Management, Help Desk.

Compare specifications

Compare features

MyHub: 0 Features

We are working to collect the list of features

Mhelpdesk: 15 Features

Billing and Invoicing
Customer Survey
Document Management
Knowledge Base/FAQ
Mobile Integration
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Barcode Scanning
Customizable Fields
Customizable Reports
Mobile Access
Work Order Management
Contributor Tracking
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
MyHub
ITQlick rating
4.8/5
Score
80/100
Pricing
2/10
License pricing
$1,300 per year
Functionality
5
Review
Compare
Mhelpdes...
ITQlick rating
4.3/5
Score
95/100
Pricing
6/10
License pricing
$374 per 10 users/month
Functionality
40
Okta Ide...
ITQlick rating
5/5
Score
84/100
Pricing
3/10
License pricing
$2 per user/month
Functionality
6
Simpplr
ITQlick rating
4.9/5
Score
84/100
Pricing
8/10
License pricing
$8 per user/month
Functionality
12
LUMAPPS
ITQlick rating
3.9/5
Score
82/100
Pricing
6/10
License pricing
Has a free version
Functionality
10

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.