Compare NABD and Mhelpdesk - Apr 2022
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Bottom Line: Which is Better - NABD or Mhelpdesk?
Mhelpdesk is more expensive to implement (TCO) than NABD, and Mhelpdesk is rated higher (95/100) than NABD (80/100). Mhelpdesk offers users more features (15) than NABD (3).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Premitek Vs. Mhelpdesk
Premitek: Premitek is an elite information technology company led by a group of Information Technology professionals who built their expertise at premier technology organizations. Premitek mission is to provide our clients with strategic technology solutions and consulting services to meet the challenges of a rapidly changing and unforgiving business environ...
Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...
Who is more expensive? NABD or Mhelpdesk?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for NABD and Mhelpdesk.
NABD price starts at $30 per user/month , On a scale between 1 to 10 NABD is rated 4, which is lower than the average cost of Help Desk software. Mhelpdesk price starts at $374 per 10 users/month , When comparing Mhelpdesk to its competitors, the software is rated 6 - similar to the average Help Desk software cost.
Bottom line: Mhelpdesk is more expensive than NABD.
Which software includes more/better features?
We've compared NABD Vs. Mhelpdesk based on some of the most important and required Help Desk features.
NABD: Data Import/Export, Basic Reports, Online Customer Support.
Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.
Target customer size
NABD is suitable for both government and non-government organizations of various shapes and sizes that are looking for a way to manage their customers more efficiently. MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.
Compare specifications
NABD Specifications
ITQlick Score: | 80/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> NABD review |
Company: | Premitek |
Pricing: | starts at $30 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | NABD review, NABD pricing, NABD alternatives |
Mhelpdesk Specifications
ITQlick Score: | 95/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Field Service -> Mhelpdesk review |
Company: | Mhelpdesk |
Pricing: | starts at $374 per 10 users/month |
Typical customers: | Small businesses and start ups |
Platforms: | Desktop |
Links: | Mhelpdesk review, Mhelpdesk pricing, Mhelpdesk alternatives |
Compare features
NABD: 3 Features
Mhelpdesk: 15 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.