Compare NABD and monday.com - Feb 2023

Shlomi LaviShlomi Lavi / Feb 28, 2023

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Bottom Line: Which is Better - NABD or monday.com?

monday.com is more expensive to implement (TCO) than NABD, and monday.com is rated higher (98/100) than NABD (80/100). monday.com offers users more features (35) than NABD (3). There is a clear winner in this case and it is monday.com!

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Premitek Vs. monday.com

Premitek: Premitek is an elite information technology company led by a group of Information Technology professionals who built their expertise at premier technology organizations. Premitek mission is to provide our clients with strategic technology solutions and consulting services to meet the challenges of a rapidly changing and unforgiving business environ...

monday.com: Founded in 2012 and launched as an independent startup in February 2014, monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that ...

Who is more expensive? NABD or monday.com?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for NABD and monday.com.

NABD price starts at $30 per user/month , On a scale between 1 to 10 NABD is rated 4, which is lower than the average cost of Help Desk software. monday.com price starts at $10 per seat/month , When comparing monday.com to its competitors, the software is rated 4 - lower than the average Help Desk software cost.

Bottom line: NABD cost is around the same cost of monday.com.

Which software includes more/better features?

We've compared NABD Vs. monday.com based on some of the most important and required Help Desk features.

NABD: Data Import/Export, Basic Reports, Online Customer Support.

monday.com: Basic Reports, Chat, Customizable Categories, Dashboard, HR Analytics.

Target customer size

NABD is suitable for both government and non-government organizations of various shapes and sizes that are looking for a way to manage their customers more efficiently.

Monday.

NABD

ITQlick rating
(4.6/5)

starts at $30 per user/month

NABD is a cloud-based customer service support system that can help users to manage their customers efficiently. The software can be used for managing customer service of all channels including IVR, call center...

Categories: Document Management, CRM, Feedback Management, Help Desk.

monday.com

ITQlick rating
(4.7/5)

starts at $10 per seat/month

monday.com is both a cloud-based as well as an on-premise software solution that was developed mainly to assist in project and team management. The software fosters team collaboration as it connects and allows ...

Categories: Fixed Asset Management, Budgeting & CPM, Strategic Planning, Business performance management, Performance Management.

Compare specifications

NABD Specifications

ITQlick Score: 80/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: Help Desk -> NABD review
Company: Premitek
Pricing: starts at $30 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: NABD review, NABD pricing, NABD alternatives

Compare features

NABD: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

monday.com: 35 Features

Basic Reports
Chat
Customizable Categories
Dashboard
HR Analytics
Human Resources
Employee Onboarding
Workforce Management
Agile Project Management
Budget & Expense Management
Collaboration
Project Management
Resource Management
Task Management
Project Management
Project Collaboration
Project Planning
Project Portfolio Management
Dashboarding
Budgeting & CPM
Customer Service
Customer Relationship Management
Contract Management
Equipment Management
Project Management
Service Management
Lead Management
Expense Management
Categorizing
Collaboration Center
Team Collaboration
Lifecycle Management
Process Analysis
Business Process
IT Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
NABD
ITQlick rating
4.6/5
Score
80/100
Pricing
4/10
License pricing
$30 per user/month
Functionality
17
Review
Compare
monday.c...
ITQlick rating
4.7/5
Score
98/100
Pricing
4/10
License pricing
$10 per seat/month
Functionality
92
Freshdesk
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
39
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Zendesk
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$49 per agent/month
Functionality
48

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.