Compare nanorep and Mhelpdesk - Jul 2022

Shlomi LaviShlomi Lavi / Jul 28, 2022

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Bottom Line: Which is Better - nanorep or Mhelpdesk?

Mhelpdesk is more expensive to implement (TCO) than nanorep, and Mhelpdesk is rated higher (95/100) than nanorep (81/100). Mhelpdesk offers users more features (15) than nanorep (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

nanorep Vs. Mhelpdesk

nanorep: nanorep is the premier digital customer assistant. By enabling your customers to take educated actions, nanorep transforms your company knowledge into an instantly accessible asset at every stage along the customer journey. nanorep injects the most pertinent knowledge into context for every customer, employee and website visitor to deliver actionab...

Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...

Who is more expensive? nanorep or Mhelpdesk?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for nanorep and Mhelpdesk.

nanorep price starts at $490 per month , On a scale between 1 to 10 nanorep is rated 4, which is lower than the average cost of CRM software. Mhelpdesk price starts at $374 per 10 users/month , When comparing Mhelpdesk to its competitors, the software is rated 6 - similar to the average CRM software cost.

Bottom line: Mhelpdesk is more expensive than nanorep.

Which software includes more/better features?

We've compared nanorep Vs. Mhelpdesk based on some of the most important and required CRM features.

nanorep: We are still working to collect the list of features for nanorep.

Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.

Target customer size

The software is a viable solution for small and medium businesses as well as large enterprises. MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.

nanorep

ITQlick rating
(4.6/5)

starts at $490 per month

nanoRep is a web based help desk and CRM solution for businesses of all sizes. It offers such capabilities as automatic routing, customer database, self-service portal, and others. The software was designed and...

Categories: Banking CRM, Casino CRM, Complaint Management, Customer Loyalty.

Mhelpdesk

ITQlick rating
(4.3/5)

starts at $374 per 10 users/month

MHelpdesk is a web-based field service management that systematizes requests, customer data, billings and reports. It takes pride in providing complete visibility to field staff all in one place. MHelpdesk...

Categories: Accounting & Finance, Billing & Invoicing, CRM, Complaint Management, Help Desk.

Compare specifications

Compare features

nanorep: 0 Features

We are working to collect the list of features

Mhelpdesk: 15 Features

Billing and Invoicing
Customer Survey
Document Management
Knowledge Base/FAQ
Mobile Integration
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Barcode Scanning
Customizable Fields
Customizable Reports
Mobile Access
Work Order Management
Contributor Tracking
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
nanorep
ITQlick rating
4.6/5
Score
81/100
Pricing
4/10
License pricing
$490 per month
Functionality
19
Compare
Mhelpdes...
ITQlick rating
4.3/5
Score
95/100
Pricing
6/10
License pricing
$374 per 10 users/month
Functionality
40
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.