Shlomi Lavi /
Jul 06, 2022
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Bottom Line: Which is Better - Nectar Desk or Advisor?
Advisor is more expensive to implement (TCO) than Nectar Desk, and Advisor is rated higher (82/100) than Nectar Desk (76/100). Advisor offers users more features (5) than Nectar Desk (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Nectar Desk Inc. Vs. dezide
Nectar Desk Inc.: Welcome to Nectar Desk's home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruption in service, a note will be posted here.
dezide: Dezide was founded in 2001 by former employees of Hewlett-Packard R&D.
Since then we have worked on developing the world’s leading software for guided troubleshooting, using the newest research and technology to create highly user-friendly and efficient solutions. Our software is patented.
Vision: to provide the best software for guided troub...
Who is more expensive? Nectar Desk or Advisor?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nectar Desk and Advisor.
Nectar Desk price starts at $50 per month , On a scale between 1 to 10 Nectar Desk is rated 2, which is much lower than the average cost of Call Center software. Advisor price starts at $49 per user/month , When comparing Advisor to its competitors, the software is rated 6 - similar to the average Call Center software cost.
Bottom line: Advisor is more expensive than Nectar Desk.
Which software includes more/better features?
We've compared Nectar Desk Vs. Advisor based on some of the most important and required Call Center features.
Nectar Desk: We are still working to collect the list of features for Nectar Desk.
Advisor: Knowledge Base/FAQ, Self Service Portal, Call Center, Team Collaboration, Content Management.
Target customer size
Most of the customers of Nectar Desk are individuals who are engaging with small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses that make full use of tools offered from IT, data and web hosting and information-related services sector, mainly with the contact center management. Customers of the software include businesses of all sizes and a variety of types.