Shlomi Lavi /
Dec 26, 2022
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Bottom Line: Which is Better - Nectar Desk or nextiva app?
nextiva app is more expensive to implement (TCO) than Nectar Desk, and nextiva app is rated higher (99/100) than Nectar Desk (76/100). nextiva app offers users more features (16) than Nectar Desk (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Nectar Desk Inc. Vs. Nextiva
Nectar Desk Inc.: Welcome to Nectar Desk's home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruption in service, a note will be posted here.
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best.
Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
Who is more expensive? Nectar Desk or Nextiva Hosted Call Center?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nectar Desk and Nextiva Hosted Call Center.
Nectar Desk price starts at $50 per month , On a scale between 1 to 10 Nectar Desk is rated 2, which is much lower than the average cost of Call Center software. Nextiva Hosted Call Center price starts at $11.95 per user/month , When comparing Nextiva Hosted Call Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Nectar Desk cost is around the same cost of Nextiva Hosted Call Center.
Which software includes more/better features?
We've compared Nectar Desk Vs. nextiva app based on some of the most important and required Call Center features.
Nectar Desk: We are still working to collect the list of features for Nectar Desk.
Nextiva Hosted Call Center: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking.
Target customer size
Most of the customers of Nectar Desk are individuals who are engaging with small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses that make full use of tools offered from IT, data and web hosting and information-related services sector, mainly with the contact center management. Nextiva is ideal for little firms and also large call facilities.