Shlomi Lavi /
Dec 09, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Nectar Desk or TouchStar Dialler?
TouchStar Dialler is more expensive to implement (TCO) than Nectar Desk, and Nectar Desk is rated higher (76/100) than TouchStar Dialler (25/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Nectar Desk Inc. Vs. Daviker Group
Nectar Desk Inc.: Welcome to Nectar Desk's home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruption in service, a note will be posted here.
Daviker Group: Daviker specialise in delivering world class business solutions to Contact Centres in the UK and around the globe, and have years of proven results in increasing productivity, reducing costs and keeping Contact Centres compliant.
Experts in this industry, we understand your business, be it an SME or bluechip organisation, and know that the solut...
Who is more expensive? Nectar Desk or TouchStar Dialler?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nectar Desk and TouchStar Dialler.
Nectar Desk price starts at $50 per month , On a scale between 1 to 10 Nectar Desk is rated 2, which is much lower than the average cost of Call Center software. TouchStar Dialler accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Nectar Desk is rated 2, which is much lower than the average cost of Call Center software.
Bottom line: Nectar Desk cost is around the same cost of TouchStar Dialler.
Which software includes more/better features?
We've compared Nectar Desk Vs. TouchStar Dialler based on some of the most important and required Call Center features.
Nectar Desk: We are still working to collect the list of features for Nectar Desk.
TouchStar Dialler: We are still working to collect the list of features for TouchStar Dialler.
Target customer size
Most of the customers of Nectar Desk are individuals who are engaging with small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses that make full use of tools offered from IT, data and web hosting and information-related services sector, mainly with the contact center management. and TouchStar Dialler's target customer size include: SMBs.