Shlomi Lavi / Sep 19, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
VanillaSoft is more expensive to implement (TCO) than Nectar Desk, and VanillaSoft is rated higher (80/100) than Nectar Desk (76/100). VanillaSoft offers users more features (3) than Nectar Desk (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Nectar Desk Inc.: Welcome to Nectar Desk's home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruption in service, a note will be posted here.
VanillaSoft: Whether you're a small business or a large enterprise, your inside sales group is an integral part of your revenue stream. If you are a call center, then productivity and quality are essential features of success. VanillaSoft's hosted, Web-based applications offer an affordable and easy-to-use solution for making the most of your outbound callin...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nectar Desk and VanillaSoft.
Nectar Desk price starts at $50 per month , On a scale between 1 to 10 Nectar Desk is rated 2, which is much lower than the average cost of Call Center software. VanillaSoft price starts at $80 per month , When comparing VanillaSoft to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: VanillaSoft is more expensive than Nectar Desk.
We've compared Nectar Desk Vs. VanillaSoft based on some of the most important and required Call Center features.
Nectar Desk: We are still working to collect the list of features for Nectar Desk.
VanillaSoft: Data Import/Export, Basic Reports, Online Customer Support.
Most of the customers of Nectar Desk are individuals who are engaging with small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses that make full use of tools offered from IT, data and web hosting and information-related services sector, mainly with the contact center management. VanillaSoft is suitable for a wide range of industries including insurance, banking and finance, education, manufacturing, mortgage, telemarketing, media and communications and nonprofit.
starts at $50 per month
The Nectar Desk is a cloud-based call center software offering users with the appropriate solution for call center needs such as interactive voice response/IVR, call recording, agent analytics and call transfer...
Compare Pricingstarts at $80 per month
VanillaSoft is customer relationship management software and lead management built for small businesses. Its key features include inbound web lead capture, email marketing, call recording, live monitoring and e...
PriceDemo| ITQlick Score: | 76/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 2/10 - low cost |
| Category: | Call Center -> Nectar Desk review |
| Company: | Nectar Desk Inc. |
| Pricing: | starts at $50 per month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Nectar Desk review, Nectar Desk pricing, Nectar Desk alternatives |
| ITQlick Score: | 80/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 4/10 - average cost |
| Category: | Sales Forecasting -> VanillaSoft review |
| Company: | VanillaSoft |
| Pricing: | starts at $80 per month |
| Typical customers: | Small businesses and start ups |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | VanillaSoft review, VanillaSoft pricing, VanillaSoft alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.