Needles Vs Salesforce CRM (Apr 2021)

Shlomi LaviShlomi Lavi / Apr 28, 2021

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Bottom Line: Which is Better - Needles or Salesforce CRM?

Salesforce CRM is more expensive to implement (TCO) than Needles, Salesforce CRM is rated higher (98/100) than Needles (85/100). Salesforce CRM offers more features (21) to their users than Needles (0). There is a clear winner in this case and it is Salesforce CRM!

Looking for the right Legal Management solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Needles Case Management compares with Salesforce.com?

Needles Case Management: Our team has the combined experience to get your firm up and running in the most efficient manner. The first step of implementation will be to address your existing data. We offer numerous data conversion services that will allow you to begin using Needles with information you have already amassed. The goal of your implementation and training is to...

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Who's more expensive? Needles Case Management or Salesforce?

The real total cost of ownership (TCO) of Legal Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Needles Case Management and Salesforce.

Needles Case Management price starts at $495 per license , on a scale between 1 to 10 Needles Case Management is rated 2, which is much lower than the average cost of Legal Management software. Salesforce price starts at $25 per user/month , when comparing Salesforce to their competitors, the software is rated 2 - much lower than the average Legal Management software cost.

Bottom line: Needles Case Management cost is around the same cost of Salesforce.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Needles Vs. Salesforce CRM based on some of the most important and required Legal Management features. Needles Case Management: We are still working to collect the list of features for Needles Case Management. Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.

Target customer size

Needles Case Management's typical customers include: Start up, Small business, Medium business, Large business, Salesforce is optimal for people as well as companies.

Needles Case Management

ITQlick rating
(4.3/5)

starts at $495 per license

Needles Case Management is a legal management software designed to help law firms and professionals deliver outcomes with clients cases.

Categories: Billing & Invoicing, Case Management, Expense Management, Calendar.

Salesforce CRM

ITQlick rating
(4.4/5)

starts at $25 per user/month

Salesforce is a cloud-hosted customer relationship management (CRM) software suite that offer solutions for small, mid-level and enterprise organizations focusing mainly on sales and support. The software offer...

Categories: Data Analysis Tools, Computer Telephony Integration (CTI), Mobile, Case Management, Social Media.

Compare specifications

Compare features

Needles Case Management: 0 Features

We are working to collect the list of features

Salesforce: 21 Features

Campaign Dashboard
Campaign Management
Case Management
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Knowledge Base
Lead Management
Marketing Automation
Multi-Channel Marketing
Multi-Language
Sales Automation
Sales Reports
Social Advertising
Workflow Rules & Management
Collaboration Center
Report Viewing
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Needles
ITQlick rating
4.3/5
Score
85/100
Pricing
3/10
License pricing
$495 per license
Functionality
9
Compare
Salesforce
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Filevine
ITQlick rating
4.8/5
Score
96/100
Pricing
2.6/10
License pricing
Pricing not available
Functionality
24
Clio
ITQlick rating
4.7/5
Score
96/100
Pricing
2.2/10
License pricing
$39 per user/month
Functionality
20
Review
MyCase
ITQlick rating
4.7/5
Score
94/100
Pricing
3/10
License pricing
$49 per user/month
Functionality
24
Review
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.