Compare Net2Phone and Talkdesk - May 2022

Shlomi LaviShlomi Lavi / May 21, 2022

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Bottom Line: Which is Better - Net2Phone or Talkdesk?

Talkdesk is more expensive to implement (TCO) than Net2Phone, and Talkdesk is rated higher (88/100) than Net2Phone (84/100).

Looking for the right PBX Phone Systems solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Net2Phone Vs. Talkdesk

Net2Phone: net2phone is the trusted global leader in VoIP solutions since 1996. A partnership with net2phone gives you the opportunity to deliver outstanding products with a high quality voice service. We achieve this through a combination of a brand you can trust, an unrivaled business VoIP offering, our easy to use partner portal, evergreen commission agree...

Talkdesk: Talkdesk is the world's leading browser-based call center software. Our easy-to-use out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs. Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outd...

Who is more expensive? Net2Phone or Talkdesk?

The real total cost of ownership (TCO) of PBX Phone Systems software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Net2Phone and Talkdesk.

Net2Phone price starts at $24.99 per user/month , On a scale between 1 to 10 Net2Phone is rated 2, which is much lower than the average cost of PBX Phone Systems software. Talkdesk price starts at $75 per user/month , When comparing Talkdesk to its competitors, the software is rated 4 - lower than the average PBX Phone Systems software cost.

Bottom line: Talkdesk is more expensive than Net2Phone.

Which software includes more/better features?

We've compared Net2Phone Vs. Talkdesk based on some of the most important and required PBX Phone Systems features.

Net2Phone: We are still working to collect the list of features for Net2Phone.

Talkdesk: We are still working to collect the list of features for Talkdesk.

Target customer size

Net2Phone's typical customers include: SMBs, and Talkdesk's target customer size include: SMBs.



Net2Phone

ITQlick rating
(2.8/5)

starts at $24.99 per user/month

Net2Phone software is an integrated cloud-based phone system and business VoIP service solution.The platform includes a complete suite of low-cost, high-quality, VoIP solutions intended for business, enterprise...

Categories: Communications, VoIP.

Talkdesk

ITQlick rating
(3.7/5)

starts at $75 per user/month

Talkdesk software is a cloud-hosted enterprise call center solution modeled to help businesses enhance customer satisfaction while still reducing the cost of customer support. The platform uses interactive voic...

Categories: Communications, Call Recording, Computer Telephony Integration (CTI), IVR, Telephony.

Compare specifications

Compare features

Net2Phone: 0 Features

We are working to collect the list of features

Talkdesk: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Net2Phone
ITQlick rating
2.8/5
Score
84/100
Pricing
2.6/10
License pricing
$24.99 per user/month
Functionality
3
Compare
Talkdesk
ITQlick rating
3.7/5
Score
88/100
Pricing
4.2/10
License pricing
$75 per user/month
Functionality
9
VirtualPBX
ITQlick rating
4.8/5
Score
84/100
Pricing
2/10
License pricing
$19.99 per user/month
Functionality
6
Vodia PB...
ITQlick rating
4.6/5
Score
75/100
Pricing
9.8/10
License pricing
Has a free version
Functionality
10

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.