Shlomi Lavi /
Mar 20, 2022
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Bottom Line: Which is Better - Netop Remote Control or Zoho Assist?
Netop Remote Control is more expensive to implement (TCO) than Zoho Assist, and Zoho Assist is rated higher (90/100) than Netop Remote Control (77/100). Both tools offer the same amount of features.
Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
netop Vs. Zoho
netop: Netop creates technology that minimizes cost, mitigates security risks and helps improve service, support and end user experience. Our solutions comprise best-of-breed secure remote access and live chat solutions that add efficiency and value to their internal or external customer support teams. In putting these tools at the fingertips of their ser...
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Who is more expensive? Netop Remote Control or Zoho Assist?
The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Netop Remote Control and Zoho Assist.
Netop Remote Control price starts at $27 per device/year , On a scale between 1 to 10 Netop Remote Control is rated 6, which is similar to the average cost of Remote Support software. Zoho Assist price starts at $10 per technician/month , When comparing Zoho Assist to its competitors, the software is rated 2 - much lower than the average Remote Support software cost.
Bottom line: Netop Remote Control is more expensive than Zoho Assist.
Which software includes more/better features?
We've compared Netop Remote Control Vs. Zoho Assist based on some of the most important and required Remote Support features.
Netop Remote Control: Data Import/Export, Basic Reports, Online Customer Support.
Zoho Assist: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Netop Remote Control's typical customers include: Start up, Small business, Medium business, Large business, ZOHO Assist is best for small to medium businesses in small to large enterprises across multiple industries.