NetSuite CRM Vs Keap

Shlomi LaviShlomi Lavi / Dec 11, 2021

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Bottom Line: Which is Better - NetSuite CRM or Keap?

NetSuite CRM is more expensive to implement (TCO) than Keap, Keap is rated higher (97/100) than NetSuite CRM (89/100). Keap offers more features (15) to their users than NetSuite CRM (13). There is a clear winner in this case and it is Keap!

Looking for the right CRM solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How NetSuite compares with Infusionsoft?

NetSuite: NetSuite is the world's leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more.   More than 12,000 high-growth and midsized companies and divisions of large enterprises...

Infusionsoft: At Infusionsoft, we've dedicated ourselves to a single purpose: help small businesses succeed. It's our sole reason for existence. We live out this calling (some say obsession) by building the only all-in-one sales and marketing software that makes it easy for small businesses to get organized, attract more customers, grow sales and save massive...

Who's more expensive? NetSuite CRM or Keap?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for NetSuite CRM and Keap.

NetSuite CRM price starts at $129 per user/month , on a scale between 1 to 10 NetSuite CRM+ is rated 6, which is similar to the average cost of CRM software. Keap price starts at $79 per month , when comparing Keap to their competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: NetSuite CRM is more expensive than Keap.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared NetSuite CRM Vs. Keap based on some of the most important and required CRM features. NetSuite CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Mobile Access, Campaign Dashboard, Case Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking, Email Marketing. Keap: Contact Management, Customer Service, Marketing Automation, Sales Automation, Campaign Management.

Target customer size

This CRM solution can cater to many businesses. Individual users will find the personal touch of a well designed landing page template to be very effective.

NetSuite CRM

ITQlick rating
(3.9/5)

starts at $129 per user/month

NetSuite CRM+ software is a cloud-based, complete customer relationship management system that helps businesses to achieve an actual, 360-degree view of their customers. The CRM+ integrates the customer-focused...

Categories: Homebuilder CRM, CRM, Banking CRM, Casino CRM.

Keap

ITQlick rating
(4.8/5)

starts at $79 per month

Keap is a cloud-based client management solution designed to help the user keep track of every important detail, get organized and become more efficient. The Keap core features include client management, appoi...

Categories: Homebuilder CRM, CRM, Casino CRM, Channel Management, Customer Relationship Management.

Compare specifications

Keap Specifications

ITQlick Score: 97/100
ITQlick Rating: (4.8/5)
Pricing: 2/10 - low cost
Category: CRM -> Keap
Company: Infusionsoft
Pricing: starts at $79 per month
Typical customers: Small businesses and start ups
Platforms: Cloud
Links: Keap review, Keap pricing, Keap alternatives

Compare features

NetSuite CRM: 13 Features

Mobile Access
Campaign Dashboard
Case Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Email Marketing
Knowledge Base
Multi-Channel Marketing
Sales Automation
Sales Forecasting
Social Media Integration

Keap: 15 Features

Contact Management
Customer Service
Marketing Automation
Sales Automation
Campaign Management
Campaign Performance Reports
Email Marketing
Email Triggers
Lead Management
Lead Tracking
Marketing Automation
Sales and CRM Integration
Social Media
Web Analytics
Collaboration Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
NetSuite
ITQlick rating
3.9/5
Score
89/100
Pricing
7/10
License pricing
$129 per user/month
Functionality
28
Compare
Keap
ITQlick rating
4.8/5
Score
97/100
Pricing
3.8/10
License pricing
$79 per month
Functionality
35
Review
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$12.50 per user/month
Functionality
19
Salesforce
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$12 per user/month
Functionality
36
Review
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.