Shlomi Lavi /
Jul 30, 2022
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Bottom Line: Which is Better - NetSuite CRM or Lead Capsule?
NetSuite CRM is more expensive to implement (TCO) than Lead Capsule, and NetSuite CRM is rated higher (89/100) than Lead Capsule (81/100). NetSuite CRM offers users more features (13) than Lead Capsule (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
NetSuite Vs. Lead Capsule
NetSuite:
NetSuite is the world's leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more.
More than 12,000 high-growth and midsized companies and divisions of large enterprises...
Lead Capsule: Lead Capsule lead management capabilities are extremely robust. You can search for leads, in any of your configured verticals, with ease. Search options range from lead status, lead source, sales, dates, fields and data filters. Easily preview your leads and then select an action to perform. With a click of a button, you can export, sell, post to y...
Who is more expensive? NetSuite CRM or Lead Capsule?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for NetSuite CRM and Lead Capsule.
NetSuite CRM price starts at $129 per month , On a scale between 1 to 10 NetSuite CRM+ is rated 6, which is similar to the average cost of CRM software. Lead Capsule price starts at $499 per user/month , When comparing Lead Capsule to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: NetSuite CRM is more expensive than Lead Capsule.
Which software includes more/better features?
We've compared NetSuite CRM Vs. Lead Capsule based on some of the most important and required CRM features.
NetSuite CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Mobile Access, Campaign Dashboard, Case Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking, Email Marketing.
Lead Capsule: We are still working to collect the list of features for Lead Capsule.
Target customer size
This CRM solution can cater to many businesses. Users that can take advantage of Lead Capsules are those from small businesses (1-20 employees), mid-sized companies (10-100 employees) and the larger enterprises (with more than 1,000 employees) and their businesses dealing with CRM and lead management in the industry of IT and related services.