Shlomi Lavi /
Dec 26, 2022
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Bottom Line: Which is Better - NetSuite CRM or nextiva app?
NetSuite CRM is more expensive to implement (TCO) than nextiva app, and nextiva app is rated higher (99/100) than NetSuite CRM (89/100). nextiva app offers users more features (16) than NetSuite CRM (13). There is a clear winner in this case and it is nextiva app!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
NetSuite Vs. Nextiva
NetSuite:
NetSuite is the world's leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more.
More than 12,000 high-growth and midsized companies and divisions of large enterprises...
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best.
Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
Who is more expensive? NetSuite CRM or Nextiva Hosted Call Center?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for NetSuite CRM and Nextiva Hosted Call Center.
NetSuite CRM price starts at $129 per month , On a scale between 1 to 10 NetSuite CRM+ is rated 6, which is similar to the average cost of CRM software. Nextiva Hosted Call Center price starts at $11.95 per user/month , When comparing Nextiva Hosted Call Center to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: NetSuite CRM is more expensive than Nextiva Hosted Call Center.
Which software includes more/better features?
We've compared NetSuite CRM Vs. nextiva app based on some of the most important and required CRM features.
NetSuite CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Mobile Access, Campaign Dashboard, Case Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking, Email Marketing.
Nextiva Hosted Call Center: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking.
Target customer size
This CRM solution can cater to many businesses. Nextiva is ideal for little firms and also large call facilities.