Shlomi Lavi /
Jun 25, 2022
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Bottom Line: Which is Better - NetSuite CRM or SalesNOW?
NetSuite CRM is more expensive to implement (TCO) than SalesNOW, and NetSuite CRM is rated higher (89/100) than SalesNOW (83/100). NetSuite CRM offers users more features (13) than SalesNOW (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
NetSuite Vs. Interchange Solutions Inc.
NetSuite:
NetSuite is the world's leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more.
More than 12,000 high-growth and midsized companies and divisions of large enterprises...
Interchange Solutions Inc.: Interchange Solutions, based in Toronto, Ontario, Canada, has been developing CRM solutions since 1997 and is the maker of SalesNOW, a complete CRM Suite for the Web and mobile devices, used by thousands of customers worldwide. SalesNOW is an actively developed, award winning, affordable, robust, secure and fully hosted Customer Relationship Manage...
Who is more expensive? NetSuite CRM or SalesNOW?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for NetSuite CRM and SalesNOW.
NetSuite CRM price starts at $129 per month , On a scale between 1 to 10 NetSuite CRM+ is rated 6, which is similar to the average cost of CRM software. SalesNOW price starts at $19.95 per user/month , When comparing SalesNOW to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: NetSuite CRM is more expensive than SalesNOW.
Which software includes more/better features?
We've compared NetSuite CRM Vs. SalesNOW based on some of the most important and required CRM features.
NetSuite CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Mobile Access, Campaign Dashboard, Case Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking, Email Marketing.
SalesNOW: We are still working to collect the list of features for SalesNOW.
Target customer size
This CRM solution can cater to many businesses. Customers of the software include small and medium businesses as well as large enterprises.