Shlomi Lavi /
Jul 04, 2022
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Bottom Line: Which is Better - NetSuite CRM or SAP HANA?
SAP HANA is more expensive to implement (TCO) than NetSuite CRM, and NetSuite CRM is rated higher (89/100) than SAP HANA (82/100). NetSuite CRM offers users more features (13) than SAP HANA (3). There is a clear winner in this case and it is NetSuite CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
NetSuite Vs. SAP
NetSuite:
NetSuite is the world's leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more.
More than 12,000 high-growth and midsized companies and divisions of large enterprises...
SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...
Who is more expensive? NetSuite CRM or SAP HANA?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for NetSuite CRM and SAP HANA.
NetSuite CRM price starts at $129 per month , On a scale between 1 to 10 NetSuite CRM+ is rated 6, which is similar to the average cost of CRM software. SAP HANA price starts at $38802.30 per license , When comparing SAP HANA to its competitors, the software is rated 8 - higher than the average CRM software cost.
Bottom line: SAP HANA is more expensive than NetSuite CRM.
Which software includes more/better features?
We've compared NetSuite CRM Vs. SAP HANA based on some of the most important and required CRM features.
NetSuite CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Mobile Access, Campaign Dashboard, Case Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking, Email Marketing.
SAP HANA: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
This CRM solution can cater to many businesses. and SAP HANA's target customer size include: Small, medium and large size businesses.