Compare NetSuite CRM and Workbooks - Jan 2023

Shlomi LaviShlomi Lavi / Jan 05, 2023

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Bottom Line: Which is Better - NetSuite CRM or Workbooks?

NetSuite CRM is more expensive to implement (TCO) than Workbooks, and Workbooks is rated higher (91/100) than NetSuite CRM (89/100). NetSuite CRM offers users more features (13) than Workbooks (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

NetSuite Vs. Workbooks.com

NetSuite: NetSuite is the world's leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more.   More than 12,000 high-growth and midsized companies and divisions of large enterprises...

Workbooks.com: Founded in 2007 in the UK by a successful team of entrepreneurs, Workbooks.com has rapidly become one of the fastest growing providers of web-based CRM and Business Applications. Our suite of Business Applications are specifically designed for small and mid-size organisations and are delivered via Software-as-a-Service, therefore removing the t...

Who is more expensive? NetSuite CRM or Workbooks?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for NetSuite CRM and Workbooks.

NetSuite CRM price starts at $129 per month , On a scale between 1 to 10 NetSuite CRM+ is rated 6, which is similar to the average cost of CRM software. Workbooks price starts at $34 per user/month , When comparing Workbooks to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: NetSuite CRM is more expensive than Workbooks.

Which software includes more/better features?

We've compared NetSuite CRM Vs. Workbooks based on some of the most important and required CRM features.

NetSuite CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Mobile Access, Campaign Dashboard, Case Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking, Email Marketing.

Workbooks: We are still working to collect the list of features for Workbooks.

Target customer size

This CRM solution can cater to many businesses. and Workbooks's target customer size include: Small businesses and start ups.



NetSuite CRM

ITQlick rating
(3.9/5)

starts at $129 per month

NetSuite CRM+ software is a cloud-based, complete customer relationship management system that helps businesses to achieve an actual, 360-degree view of their customers. The CRM+ integrates the customer-focused...

Categories: Homebuilder CRM, CRM, Banking CRM, Casino CRM.

Workbooks

ITQlick rating
(4.4/5)

starts at $34 per user/month

Workbooks is a SaaS-based marketing software that enables marketers to manage lead generation and campaigns, as well as automating the process of capturing leads from websites using forms and assigning them to ...

Categories: Business performance management, CRM, Online CRM, Email Marketing, Marketing Automation.

Compare specifications

Compare features

NetSuite CRM: 13 Features

Mobile Access
Campaign Dashboard
Case Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Email Marketing
Knowledge Base
Multi-Channel Marketing
Sales Automation
Sales Forecasting
Social Media Integration

Workbooks: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
NetSuite...
ITQlick rating
3.9/5
Score
89/100
Pricing
7/10
License pricing
$129 per month
Functionality
28
Compare
Workbooks
ITQlick rating
4.4/5
Score
91/100
Pricing
2/10
License pricing
$34 per user/month
Functionality
6
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.