Shlomi Lavi /
Jan 05, 2023
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Bottom Line: Which is Better - NetSuite CRM or Workbooks?
NetSuite CRM is more expensive to implement (TCO) than Workbooks, and Workbooks is rated higher (91/100) than NetSuite CRM (89/100). NetSuite CRM offers users more features (13) than Workbooks (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
NetSuite Vs. Workbooks.com
NetSuite:
NetSuite is the world's leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more.
More than 12,000 high-growth and midsized companies and divisions of large enterprises...
Workbooks.com: Founded in 2007 in the UK by a successful team of entrepreneurs, Workbooks.com has rapidly become one of the fastest growing providers of web-based CRM and Business Applications.
Our suite of Business Applications are specifically designed for small and mid-size organisations and are delivered via Software-as-a-Service, therefore removing the t...
Who is more expensive? NetSuite CRM or Workbooks?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for NetSuite CRM and Workbooks.
NetSuite CRM price starts at $129 per month , On a scale between 1 to 10 NetSuite CRM+ is rated 6, which is similar to the average cost of CRM software. Workbooks price starts at $34 per user/month , When comparing Workbooks to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: NetSuite CRM is more expensive than Workbooks.
Which software includes more/better features?
We've compared NetSuite CRM Vs. Workbooks based on some of the most important and required CRM features.
NetSuite CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Mobile Access, Campaign Dashboard, Case Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking, Email Marketing.
Workbooks: We are still working to collect the list of features for Workbooks.
Target customer size
This CRM solution can cater to many businesses. and Workbooks's target customer size include: Small businesses and start ups.