Shlomi Lavi /
Mar 28, 2022
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Bottom Line: Which is Better - NetSuite CRM or Zoho Contact?
NetSuite CRM is more expensive to implement (TCO) than Zoho Contact, and NetSuite CRM is rated higher (89/100) than Zoho Contact (75/100). NetSuite CRM offers users more features (13) than Zoho Contact (3).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
NetSuite Vs. Zoho
NetSuite:
NetSuite is the world's leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more.
More than 12,000 high-growth and midsized companies and divisions of large enterprises...
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Who is more expensive? NetSuite CRM or Zoho Contact Manager?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for NetSuite CRM and Zoho Contact Manager.
NetSuite CRM price starts at $129 per month , On a scale between 1 to 10 NetSuite CRM+ is rated 6, which is similar to the average cost of CRM software. Zoho Contact Manager price starts at $15 per user/month , When comparing Zoho Contact Manager to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: NetSuite CRM is more expensive than Zoho Contact Manager.
Which software includes more/better features?
We've compared NetSuite CRM Vs. Zoho Contact based on some of the most important and required CRM features.
NetSuite CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Mobile Access, Campaign Dashboard, Case Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking, Email Marketing.
Zoho Contact Manager: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
This CRM solution can cater to many businesses. and Zoho Contact Manager's target customer size include: Start up, Small business.