Compare NetSuite OpenAir vs FinancialForce PSA

NetSuite OpenAir Vs. FinancialForce PSA: Which is better?

Shlomi Lavi / Feb 13, 2020

Looking for the right Professional Services Automation solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

NetSuite: NetSuite is the world's leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more.   More than 12,000 high-growth and midsized companies and divisions of large enterprises use NetSuite to run more effectively without the high costs and inefficiency of on-premise systems. By using NetSuite to automate operations, streamline processes and access real-time business information anytime, anywhere, growing businesses realize breakthrough performance improvements.

Financial Force: FinancialForce.com is the cloud applications company. We focus 100% on building business applications for Force.com, the world’s leading cloud computing platform from salesforce.com. Our applications include Accounting, Billing, Professional Services Automation (PSA) and Services Resource Planning (SRP). We serve fast-growing organizations as well as dynamic enterprises, helping them to align Finance, Sales and Service in a way that enables profitable growth. We are backed by two of the biggest and best players in the business, UNIT4 and salesforce.com.

Pricing/cost comparison

The real cost of Professional Services Automation software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for NetSuite OpenAir TCO and FinancialForce PSA total cost to help with the total cost of ownership calculation.

NetSuite OpenAir price Starting from $49 per user/month , on a scale between 1 to 10 NetSuite OpenAir is rated 2, which is much lower than the average cost of Professional Services Automation software. FinancialForce PSA price Starting from $10 per month , when comparing FinancialForce PSA to their competitors, the software is rated 8 - higher than the average Professional Services Automation software cost.

Bottom line:FinancialForce PSA is more expensive than NetSuite OpenAir.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared NetSuite OpenAir Vs. FinancialForce PSA based on some of the most important and required Professional Services Automation features.
NetSuite OpenAir: Budget & Expense Management, Collaboration, Document Management, Issue Tracking, Project Management, Resource Management, Scheduling, ..
FinancialForce PSA list of features include the following: Budget & Expense Management, Collaboration, Issue Tracking, Project Management, Resource Management, .

Target customer size

NetSuite OpenAir is perfect for international mid-size and large enterprises, specifically those in software, wholesale distribution, manufacturing, services and retail sectors. This solution is aimed at companies that have a large number of professionals to manage, businesses that need to automate their entire process of interacting with customers and to manage their financial resources.