Compare Nextiva VoIP and Avaya - Apr 2022

Nextiva VoIP

ITQlick rating
(4.2/5)

starts at $11.95 per user/month

Nextiva Business VoIP is cloud-based communication, collaboration, call center and telephony services designed for small businesses in multiple industry verticals. The solution helps the user eliminate the need...

Categories: Auto Attendant, Automatic Call Distribution (ACD), Call Recording, Communications Workforce Scheduling.

Avaya

ITQlick rating
(4.1/5)

starts at $19.95 per user/month

Avaya platform is an on-premise and cloud-based call center software solution created to serve organizations of every size in numerous industries. Using Avaya, users can personalize interactions with frequent c...

Categories: Communications, VoIP.

Compare specifications

Avaya Specifications

ITQlick Score: 73/100
ITQlick Rating:
(4.1/5)
Pricing: 4/10 - average cost
Category: VoIP -> Avaya review
Company: Avaya
Pricing: starts at $19.95 per user/month
Typical customers: Medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Avaya review, Avaya pricing, Avaya alternatives

Compare features

Nextiva VoIP: 11 Features

3-Way Calling
Call Blocking
Call Forwarding
Call Hunt
Call Return (*69)
Call Transfer
Call Waiting
Caller ID with Name
Repeat Dialing
Simultaneous Rings
Speed-Dial

Avaya: 0 Features

We are working to collect the information
Shlomi LaviShlomi Lavi / Apr 11, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Nextiva VoIP or Avaya?

Avaya is more expensive to implement (TCO) than Nextiva VoIP, and Nextiva VoIP is rated higher (93/100) than Avaya (73/100). Nextiva VoIP offers users more features (11) than Avaya (0). There is a clear winner in this case and it is Nextiva VoIP!

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Nextiva Vs. Avaya

Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.

Avaya: Avaya is a global leader in business communications systems. The company provides unified communications, contact centres, data solutions and related services directly and through its channel partners to leading businesses and organisations around the world.

Who is more expensive? Nextiva VoIP or Avaya?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nextiva VoIP and Avaya.

Nextiva VoIP price starts at $11.95 per user/month , On a scale between 1 to 10 Nextiva Business VoIP is rated 2, which is much lower than the average cost of VoIP software. Avaya price starts at $19.95 per user/month , When comparing Avaya to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: Avaya is more expensive than Nextiva VoIP.

Which software includes more/better features?

We've compared Nextiva VoIP Vs. Avaya based on some of the most important and required VoIP features.

Nextiva VoIP: this software is considered "feature-rich" with more than 10 important features, here is a partial list: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69), Call Transfer, Call Waiting, Caller ID with Name.

Avaya: We are still working to collect the list of features for Avaya.

Target customer size

Nextiva is ideal for small companies and large call centers. and Avaya's target customer size include: Medium and large size businesses.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
Compare
Avaya
ITQlick rating
4.1/5
Score
73/100
Pricing
5/10
License pricing
$19.95 per user/month
Functionality
3
Review
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$19.95 per user/month
Functionality
7
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Author - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.