Compare Nextiva VoIP and Avaya IP Office - Jan 2023

Shlomi Lavi

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Bottom Line: Which is Better - Nextiva VoIP or Avaya IP Office?

Avaya IP Office is more expensive to implement (TCO) than Nextiva VoIP, and Nextiva VoIP is rated higher (93/100) than Avaya IP Office (84/100). Nextiva VoIP offers users more features (11) than Avaya IP Office (0). There is a clear winner in this case and it is Nextiva VoIP!

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Nextiva Vs. Avaya

Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.

Avaya: Avaya is a global leader in business communications systems. The company provides unified communications, contact centres, data solutions and related services directly and through its channel partners to leading businesses and organisations around the world.

Who is more expensive? Nextiva VoIP or Avaya IP Office?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nextiva VoIP and Avaya IP Office.

Nextiva VoIP price starts at $11.95 per user/month , On a scale between 1 to 10 Nextiva Business VoIP is rated 2, which is much lower than the average cost of VoIP software. Avaya IP Office price starts at $7,500 per license , When comparing Avaya IP Office to its competitors, the software is rated 8 - higher than the average VoIP software cost.

Bottom line: Avaya IP Office is more expensive than Nextiva VoIP.

Which software includes more/better features?

We've compared Nextiva VoIP Vs. Avaya IP Office based on some of the most important and required VoIP features.

Nextiva VoIP: this software is considered "feature-rich" with more than 10 important features, here is a partial list: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69), Call Transfer, Call Waiting, Caller ID with Name.

Avaya IP Office: We are still working to collect the list of features for Avaya IP Office.

Target customer size

Nextiva is ideal for small companies and large call centers. The software is a useful solution for small and medium businesses as well as large enterprises.