Shlomi Lavi /
Jan 16, 2023
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Bottom Line: Which is Better - Nextiva VoIP or Dialpad?
Nextiva VoIP is more expensive to implement (TCO) than Dialpad, and Nextiva VoIP is rated higher (93/100) than Dialpad (84/100). Nextiva VoIP offers users more features (11) than Dialpad (5).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Nextiva Vs. Dialpad
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best.
Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
Dialpad: Dialpad (formerly Switch.co) is communications for the modern workplace. We provide cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for us...
Who is more expensive? Nextiva VoIP or Dialpad?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nextiva VoIP and Dialpad.
Nextiva VoIP price starts at $11.95 per user/month , On a scale between 1 to 10 Nextiva Business VoIP is rated 2, which is much lower than the average cost of VoIP software. Dialpad price starts at $15 per user/month , When comparing Dialpad to its competitors, the software is rated 2 - much lower than the average VoIP software cost.
Bottom line: Nextiva VoIP cost is around the same cost of Dialpad.
Which software includes more/better features?
We've compared Nextiva VoIP Vs. Dialpad based on some of the most important and required VoIP features.
Nextiva VoIP: this software is considered "feature-rich" with more than 10 important features, here is a partial list: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69), Call Transfer, Call Waiting, Caller ID with Name.
Dialpad: Call Recording, IVR (Interactive Voice Response), Contact Management, VoIP, IVR.
Target customer size
Nextiva is ideal for small companies and large call centers. and Dialpad's target customer size include: Small, medium and large size businesses.