Compare Nextiva VoIP and Mitel MiVoice - Jan 2023

Shlomi LaviShlomi Lavi / Jan 16, 2023

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Bottom Line: Which is Better - Nextiva VoIP or Mitel MiVoice?

Mitel MiVoice is more expensive to implement (TCO) than Nextiva VoIP, and Nextiva VoIP is rated higher (93/100) than Mitel MiVoice (75/100). Nextiva VoIP offers users more features (11) than Mitel MiVoice (2). There is a clear winner in this case and it is Nextiva VoIP!

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Nextiva Vs. Mitel

Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.

Mitel: Powering more than 2 billion connections every day, Mitel helps businesses connect, collaborate and take care of their customers. That includes more than 33 million cloud connections daily, making Mitel the world’s fastest growing provider of cloud communications. Our business communications experts serve more than 60 million users with over 2,500 ...

Who is more expensive? Nextiva VoIP or Mitel MiVoice?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nextiva VoIP and Mitel MiVoice.

Nextiva VoIP price starts at $11.95 per user/month , On a scale between 1 to 10 Nextiva Business VoIP is rated 2, which is much lower than the average cost of VoIP software. Mitel MiVoice price starts at $25.49 per user/month , When comparing Mitel MiVoice to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: Mitel MiVoice is more expensive than Nextiva VoIP.

Which software includes more/better features?

We've compared Nextiva VoIP Vs. Mitel MiVoice based on some of the most important and required VoIP features.

Nextiva VoIP: this software is considered "feature-rich" with more than 10 important features, here is a partial list: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69), Call Transfer, Call Waiting, Caller ID with Name.

Mitel MiVoice: Call Center, VoIP.

Target customer size

Nextiva is ideal for small companies and large call centers. and Mitel MiVoice's target customer size include: Medium business.



Nextiva VoIP

ITQlick rating
(4.2/5)

starts at $11.95 per user/month

Nextiva Business VoIP is cloud-based communication, collaboration, call center and telephony services designed for small businesses in multiple industry verticals. The solution helps the user eliminate the need...

Categories: Auto Attendant, Automatic Call Distribution (ACD), Call Recording, Communications Workforce Scheduling.

Mitel MiVoice

ITQlick rating
(4.3/5)

starts at $25.49 per user/month

Mitel MiVoice Business is an On-Premise and cloud-based business communication platform built to provide companies with voice, messaging, conferencing, mobility, presence, collaboration and applications.

Categories: Business Phone Systems, Cloud PBX, SIP Clients, UCaaS Providers, VoIP.

Compare specifications

Compare features

Nextiva VoIP: 11 Features

3-Way Calling
Call Blocking
Call Forwarding
Call Hunt
Call Return (*69)
Call Transfer
Call Waiting
Caller ID with Name
Repeat Dialing
Simultaneous Rings
Speed-Dial

Mitel MiVoice: 2 Features

Call Center
VoIP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
Compare
Mitel Mi...
ITQlick rating
4.3/5
Score
75/100
Pricing
4.2/10
License pricing
$25.49 per user/month
Functionality
10
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.