Nextiva VoIP Vs ShoreTel (May 2021)

Shlomi LaviShlomi Lavi / May 03, 2021

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Bottom Line: Which is Better - Nextiva VoIP or ShoreTel?

ShoreTel is more expensive to implement (TCO) than Nextiva VoIP, Nextiva VoIP is rated higher (93/100) than ShoreTel (92/100). Nextiva VoIP offers more features (11) to their users than ShoreTel (0). There is a clear winner in this case and it is Nextiva VoIP!

Looking for the right VoIP solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Nextiva compares with ShoreTel, Inc.?

Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

Who's more expensive? Nextiva VoIP or ShoreTel?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Nextiva VoIP and ShoreTel.

Nextiva VoIP price starts at $18.95 per user/month , on a scale between 1 to 10 Nextiva Business VoIP is rated 2, which is much lower than the average cost of VoIP software. ShoreTel price starts at $19.99 per user/month , when comparing ShoreTel to their competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line:ShoreTel is more expensive than Nextiva VoIP.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Nextiva VoIP Vs. ShoreTel based on some of the most important and required VoIP features. Nextiva VoIP: this software is considered "feature-rich" with more than 10 important features, here is a partial list: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69), Call Transfer, Call Waiting, Caller ID with Name. ShoreTel: We are still working to collect the list of features for ShoreTel.

Target customer size

Nextiva is ideal for small companies and large call centers. and ShoreTel's target customer size include: Medium and large size businesses.

Nextiva VoIP

ITQlick rating
(4.2/5)

starts at $18.95 per user/month

Nextiva Business VoIP is cloud-based communication, collaboration, call center and telephony services designed for small businesses in multiple industry verticals. The solution helps the user eliminate the need...

Categories: Auto Attendant, Automatic Call Distribution (ACD), Call Recording, Communications Workforce Scheduling.

ShoreTel

ITQlick rating
(4.9/5)

starts at $19.99 per user/month

ShoreTel is a growing cloud-based VoIP software, it is designed to support medium and large size business. ShoreTel received a rating of 4.9 from ITQlick team. The software cost is considered average (2.7/5) w...

Categories: Communications, Business Phone Systems, Cloud PBX, SIP Clients, VoIP.

Compare specifications

ShoreTel Specifications

ITQlick Score: 92/100
ITQlick Rating: (4.9/5)
Pricing: 4/10 - average cost
Category: VoIP -> ShoreTel
Company: ShoreTel, Inc.
Pricing: starts at $19.99 per user/month
Typical customers: Medium and large size businesses
Platforms: Desktop, Cloud
Links: ShoreTel review, ShoreTel pricing, ShoreTel alternatives

Compare features

Nextiva VoIP: 11 Features

3-Way Calling
Call Blocking
Call Forwarding
Call Hunt
Call Return (*69)
Call Transfer
Call Waiting
Caller ID with Name
Repeat Dialing
Simultaneous Rings
Speed-Dial

ShoreTel: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Nextiva
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
93/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
$18.95 per user/month
Functionality
27
Compare
ShoreTel
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
92/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.4/10
License pricing license pricing (if provided by the software vendor)
$19.99 per user/month
Functionality
6
SolarWinds
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
94/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$800 per user/year
Functionality
38
RingCentral
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
93/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$19.99 per user/month
Functionality
34
jive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
93/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$30 per user/month
Functionality
7
Review
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.