Compare Nextiva VoIP and switchvox - Mar 2022

Nextiva VoIP

ITQlick rating
(4.2/5)

starts at $11.95 per user/month

Nextiva Business VoIP is cloud-based communication, collaboration, call center and telephony services designed for small businesses in multiple industry verticals. The solution helps the user eliminate the need...

Categories: Auto Attendant, Automatic Call Distribution (ACD), Call Recording, Communications Workforce Scheduling.

switchvox

ITQlick rating
(4.1/5)

starts at $90 per user/month

Switchvox is both cloud-based and on-premise phone support systems that help the users in unified communications. The system can be beneficial to businesses that have offices in different locations since commun...

Categories: VoIP, Business Phone Systems, Call Recording, Cloud PBX, SIP Clients.

Compare specifications

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Nextiva VoIP: 11 Features

3-Way Calling
Call Blocking
Call Forwarding
Call Hunt
Call Return (*69)
Call Transfer
Call Waiting
Caller ID with Name
Repeat Dialing
Simultaneous Rings
Speed-Dial

switchvox: 9 Features

Data Import/Export
Basic Reports
Online Customer Support
Blended Call Center
Call Recording
Call Center
Contact Management
VoIP
IVR
Shlomi LaviShlomi Lavi / Mar 11, 2022

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Bottom Line: Which is Better - Nextiva VoIP or switchvox?

switchvox is more expensive to implement (TCO) than Nextiva VoIP, Nextiva VoIP is rated higher (93/100) than switchvox (77/100). Nextiva VoIP offers more features (11) to their users than switchvox (9). There is a clear winner in this case and it is Nextiva VoIP!

Looking for the right VoIP solution for your business? buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

Nextiva Vs. Asterisk

Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.

Asterisk: Asterisk is an open source framework for building communications applications. Asterisk turns an ordinary computer into a communications server. Asterisk powers IP PBX systems, VoIP gateways, conference servers and other custom solutions. It is used by small businesses, large businesses, call centers, carriers and government agencies, worldwide. As...

Who is more expensive? Nextiva VoIP or switchvox?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden costs" as well. We prepared a TCO (Total Cost) calculator for Nextiva VoIP and switchvox.

Nextiva VoIP price starts at $11.95 per user/month , on a scale between 1 to 10 Nextiva Business VoIP is rated 2, which is much lower than the average cost of VoIP software. switchvox price starts at $90 per user/month , when comparing switchvox to their competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: Nextiva VoIP cost is around the same cost of switchvox.

Which software includes more/better features?

We've compared Nextiva VoIP Vs. switchvox based on some of the most important and required VoIP features.

Nextiva VoIP: this software is considered "feature-rich" with more than 10 important features, here is a partial list: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69), Call Transfer, Call Waiting, Caller ID with Name.

switchvox: Data Import/Export, Basic Reports, Online Customer Support, Blended Call Center, Call Recording.

Target customer size

Nextiva is ideal for small companies and large call centers. and switchvox's target customer size include: Small, medium and large size businesses.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
Compare
switchvox
ITQlick rating
4.1/5
Score
77/100
Pricing
3.4/10
License pricing
$90 per user/month
Functionality
20
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$19.95 per user/month
Functionality
7
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Author - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.