Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Nextiva VoIP or Zoho CRM?
Nextiva VoIP is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than Nextiva VoIP (93/100). Zoho CRM offers users more features (16) than Nextiva VoIP (11). There is a clear winner in this case and it is Zoho CRM!
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Nextiva Vs. Zoho
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best.
Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Who is more expensive? Nextiva VoIP or Zoho CRM?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nextiva VoIP and Zoho CRM.
Nextiva VoIP price starts at $11.95 per user/month , On a scale between 1 to 10 Nextiva Business VoIP is rated 2, which is much lower than the average cost of VoIP software. Zoho CRM price starts at $14 per user/month , When comparing Zoho CRM to its competitors, the software is rated 2 - much lower than the average VoIP software cost.
Bottom line: Nextiva VoIP cost is around the same cost of Zoho CRM.
Which software includes more/better features?
We've compared Nextiva VoIP Vs. Zoho CRM based on some of the most important and required VoIP features.
Nextiva VoIP: this software is considered "feature-rich" with more than 10 important features, here is a partial list: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69), Call Transfer, Call Waiting, Caller ID with Name.
Zoho CRM: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database.
Target customer size
Nextiva is ideal for small companies and large call centers. Zoho CRM is focused on startup to medium firms in different markets.