Compare nextiva app and Alvaria - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - nextiva app or Alvaria?

Alvaria is more expensive to implement (TCO) than nextiva app, and nextiva app is rated higher (99/100) than Alvaria (83/100). nextiva app offers users more features (16) than Alvaria (5). There is a clear winner in this case and it is nextiva app!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Nextiva Vs. Aspect Software, Inc

Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.

Aspect Software, Inc: Aspect builds customer relationships through a combination of contact management, workforce optimization and Microsoft unified communications and collaboration platform solutions, enabling organizations to meet the expectations of today’s technology-savvy, socially connected consumer by bringing customer contact to every key functional area of the ...

Who is more expensive? nextiva app or Aspect Via Customer Engagement Center Software?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for nextiva app and Aspect Via Customer Engagement Center Software.

nextiva app price starts at $11.95 per user/month , On a scale between 1 to 10 Nextiva Hosted Call Center is rated 2, which is much lower than the average cost of Call Center software. Aspect Via Customer Engagement Center Software accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Nextiva Hosted Call Center is rated 2, which is much lower than the average cost of Call Center software.

Bottom line: Aspect Via Customer Engagement Center Software is more expensive than nextiva app.

Which software includes more/better features?

We've compared nextiva app Vs. Alvaria based on some of the most important and required Call Center features.

nextiva app: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking, Dashboards, Email Marketing, Knowledge Base.

Aspect Via Customer Engagement Center Software: Chat, Data Analysis Tools, BI & Analytics, Call Center, Communications.

Target customer size

Nextiva is ideal for little firms and also large call facilities. and Aspect Via Customer Engagement Center Software's target customer size include: Medium and large size businesses.