nextiva app Vs CenterWare Inbound (Jul 2020)
Shlomi Lavi / Jul 20, 2020
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CenterWare Inbound
CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...
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nextiva app Specifications
| ITQlick Score: | 99/100 |
|---|---|
| ITQlick Rating: | (4.5/5) |
| Pricing: | 2/10 - low cost |
| Category: | Call Center -> nextiva app |
| Company: | Nextiva |
| Pricing: | starts at $19.95 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | nextiva app review, nextiva app pricing, nextiva app alternatives |
CenterWare Inbound Specifications
| ITQlick Score: | 91/100 |
|---|---|
| ITQlick Rating: | (4.6/5) |
| Pricing: | 4/10 - average cost |
| Category: | Call Center -> CenterWare Inbound |
| Company: | Nuxiba Technologies |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | CenterWare Inbound review, CenterWare Inbound pricing, CenterWare Inbound alternatives |
Compare features
nextiva app: 16 Features
CenterWare Inbound: 0 Features
Bottom Line: Which is Better - nextiva app or CenterWare Inbound?
CenterWare Inbound is more expensive to implement (TCO - Total Cost of Ownership) than nextiva app, nextiva app is rated higher (99/100) than CenterWare Inbound (91/100). nextiva app offers more features (16) to their users than CenterWare Inbound (0). There is a clear winner in this case and it is nextiva app!
Looking for the right Call Center solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
How Nextiva compares with Nuxiba Technologies?
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...
Who's more expensive? nextiva app or CenterWare Inbound?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for nextiva app and CenterWare Inbound.
nextiva app price starts at $19.95 per user/month , on a scale between 1 to 10 Nextiva Hosted Call Center is rated 2, which is much lower than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , on a scale between 1 to 10 Nextiva Hosted Call Center is rated 2, which is much lower than the average cost of Call Center software.
Bottom line:CenterWare Inbound is more expensive than nextiva app.
Which software includes more/better features?
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared nextiva app Vs. CenterWare Inbound based on some of the most important and required Call Center features. nextiva app: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking, Dashboards, Email Marketing, Knowledge Base. CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
Target customer size
Nextiva is ideal for small companies and large call centers. and CenterWare Inbound's target customer size include: Medium and large size businesses.
Author
Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.