Shlomi Lavi /
Dec 26, 2022
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Bottom Line: Which is Better - nextiva app or C2Perform?
nextiva app is more expensive to implement (TCO) than C2Perform, and nextiva app is rated higher (99/100) than C2Perform (83/100). nextiva app offers users more features (16) than C2Perform (5).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Nextiva Vs. EducationFolder
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best.
Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
EducationFolder: EducationFolder began with a recognition of the mission-critical role coaching and training play in contact center performance – and of the daily management issues that often prevent those activities from happening. By creating a single, end-to-end solution to address both these needs, EducationFolder delivers the resources and tools to enable well...
Who is more expensive? nextiva app or EducationFolder?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for nextiva app and EducationFolder.
nextiva app price starts at $11.95 per user/month , On a scale between 1 to 10 Nextiva Hosted Call Center is rated 2, which is much lower than the average cost of Call Center software. EducationFolder price starts at $15 per license/month , When comparing EducationFolder to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: nextiva app cost is around the same cost of EducationFolder.
Which software includes more/better features?
We've compared nextiva app Vs. C2Perform based on some of the most important and required Call Center features.
nextiva app: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking, Dashboards, Email Marketing, Knowledge Base.
EducationFolder: Campaign Management, Blended Call Center, Inbound Call Center, Outbound Call Center, Call Center.
Target customer size
Nextiva is ideal for little firms and also large call facilities. and EducationFolder's target customer size include: Medium and large size businesses.