Compare nextiva app and Profile Watchdog - Dec 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - nextiva app or Profile Watchdog?

Profile Watchdog is more expensive to implement (TCO) than nextiva app, and nextiva app is rated higher (99/100) than Profile Watchdog (57/100). nextiva app offers users more features (16) than Profile Watchdog (0). There is a clear winner in this case and it is nextiva app!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Nextiva Vs. OpsTel Services

Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.

OpsTel Services: OpsTel Services provides solutions that leverage technology functionality while focusing on delivering exactly what contact center operations management teams require to do their job more effectively with greater efficiency. We are always looking for ways to enhance existing processes and technology functionality to deliver optimal results. Our gui...

Who is more expensive? nextiva app or Profile Watchdog?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for nextiva app and Profile Watchdog.

nextiva app price starts at $11.95 per user/month , On a scale between 1 to 10 Nextiva Hosted Call Center is rated 2, which is much lower than the average cost of Call Center software. Profile Watchdog price starts at $49 per month , When comparing Profile Watchdog to its competitors, the software is rated 4 - lower than the average Call Center software cost.

Bottom line: Profile Watchdog is more expensive than nextiva app.

Which software includes more/better features?

We've compared nextiva app Vs. Profile Watchdog based on some of the most important and required Call Center features.

nextiva app: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking, Dashboards, Email Marketing, Knowledge Base.

Profile Watchdog: We are still working to collect the list of features for Profile Watchdog.

Target customer size

Nextiva is ideal for little firms and also large call facilities. and Profile Watchdog's target customer size include: Small businesses and start ups.