Shlomi Lavi /
Dec 26, 2022
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Bottom Line: Which is Better - nextiva app or Pulsar?
nextiva app is more expensive to implement (TCO) than Pulsar, and nextiva app is rated higher (99/100) than Pulsar (53/100). nextiva app offers users more features (16) than Pulsar (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Nextiva Vs. Pulsar Platform
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best.
Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
Pulsar Platform: Pulsar is a new breed of social intelligence platform that’s re-inventing social media monitoring.
Born out of 10 years of experience with social data, Pulsar enables marketers to go beyond keyword tracking to map brand audiences, track how content spreads and measure the reach of social conversations.
Who is more expensive? nextiva app or Pulsar?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for nextiva app and Pulsar.
nextiva app price starts at $11.95 per user/month , On a scale between 1 to 10 Nextiva Hosted Call Center is rated 2, which is much lower than the average cost of Call Center software. Pulsar price starts at $29 per user/month , When comparing Pulsar to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: nextiva app cost is around the same cost of Pulsar.
Which software includes more/better features?
We've compared nextiva app Vs. Pulsar based on some of the most important and required Call Center features.
nextiva app: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking, Dashboards, Email Marketing, Knowledge Base.
Pulsar: We are still working to collect the list of features for Pulsar.
Target customer size
Nextiva is ideal for little firms and also large call facilities. and Pulsar's target customer size include: Small, medium and large size businesses.