Shlomi Lavi /
Dec 26, 2022
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Bottom Line: Which is Better - nextiva app or TouchStar Dialler?
nextiva app is more expensive to implement (TCO) than TouchStar Dialler, and nextiva app is rated higher (99/100) than TouchStar Dialler (25/100). nextiva app offers users more features (16) than TouchStar Dialler (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Nextiva Vs. Daviker Group
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best.
Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
Daviker Group: Daviker specialise in delivering world class business solutions to Contact Centres in the UK and around the globe, and have years of proven results in increasing productivity, reducing costs and keeping Contact Centres compliant.
Experts in this industry, we understand your business, be it an SME or bluechip organisation, and know that the solut...
Who is more expensive? nextiva app or TouchStar Dialler?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for nextiva app and TouchStar Dialler.
nextiva app price starts at $11.95 per user/month , On a scale between 1 to 10 Nextiva Hosted Call Center is rated 2, which is much lower than the average cost of Call Center software. TouchStar Dialler accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Nextiva Hosted Call Center is rated 2, which is much lower than the average cost of Call Center software.
Bottom line: nextiva app cost is around the same cost of TouchStar Dialler.
Which software includes more/better features?
We've compared nextiva app Vs. TouchStar Dialler based on some of the most important and required Call Center features.
nextiva app: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking, Dashboards, Email Marketing, Knowledge Base.
TouchStar Dialler: We are still working to collect the list of features for TouchStar Dialler.
Target customer size
Nextiva is ideal for little firms and also large call facilities. and TouchStar Dialler's target customer size include: SMBs.