Compare Nimble and GoToAssist - Feb 2023

Shlomi Lavi

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Bottom Line: Which is Better - Nimble or GoToAssist?

GoToAssist is more expensive to implement (TCO) than Nimble, and Nimble is rated higher (97/100) than GoToAssist (84/100). Nimble offers users more features (7) than GoToAssist (0). There is a clear winner in this case and it is Nimble!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

nimble Vs. Citrix Systems, Inc.

nimble: The Nimble Way to Grow Your Business. Easily connect all of your contacts, calendars, communications and social conversations. Listen to and engage any individual in order to attract and retain the right customers. Easily connect all of your contacts, calendars, communications and social conversations. Listen to and engage any individual in order...

Citrix Systems, Inc.: Citrix transforms how businesses and IT work and people collaborate in the cloud era. With market-leading cloud, collaboration, networking and virtualization technologies, Citrix powers mobile workstyles and cloud services, making complex enterprise IT simpler and more accessible for 260,000 organizations. Citrix products touch 75 percent of Int...

Who is more expensive? Nimble or GoToAssist?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nimble and GoToAssist.

Nimble price starts at $19 per user/month , On a scale between 1 to 10 Nimble is rated 2, which is much lower than the average cost of CRM software. GoToAssist price starts at $69 per agent/month , When comparing GoToAssist to its competitors, the software is rated 4 - lower than the average CRM software cost.

Bottom line: GoToAssist is more expensive than Nimble.

Which software includes more/better features?

We've compared Nimble Vs. GoToAssist based on some of the most important and required CRM features.

Nimble: Customer Service, Marketing Automation, Sales Automation, Collaboration Center , Facebook Integration, Global Content Library, Twitter Integration.

GoToAssist: We are still working to collect the list of features for GoToAssist.

Target customer size

Customers of the software application include small and medium companies without any constraint on industrial association. The software is equipped enough to meet the needs of all business sizes and a variety of types.