Shlomi Lavi /
Feb 19, 2023
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Bottom Line: Which is Better - Nimble or Symantec ServiceDesk?
Symantec ServiceDesk is more expensive to implement (TCO) than Nimble, and Nimble is rated higher (97/100) than Symantec ServiceDesk (75/100). Nimble offers users more features (7) than Symantec ServiceDesk (0). There is a clear winner in this case and it is Nimble!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
nimble Vs. Symantec
nimble: The Nimble Way to Grow Your Business. Easily connect all of your contacts, calendars, communications and social conversations. Listen to and engage any individual in order to attract and retain the right customers.
Easily connect all of your contacts, calendars, communications and social conversations. Listen to and engage any individual in order...
Symantec: Symantec helps consumers and organizations secure and manage their information-driven world.
Symantec is a global leader in providing security, storage and systems management solutions to help our customers – from consumers and small businesses to the largest global organizations – secure and manage their information against more risks at more po...
Who is more expensive? Nimble or Symantec ServiceDesk?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nimble and Symantec ServiceDesk.
Nimble price starts at $19 per user/month , On a scale between 1 to 10 Nimble is rated 2, which is much lower than the average cost of CRM software. Symantec ServiceDesk accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Nimble is rated 2, which is much lower than the average cost of CRM software.
Bottom line: Symantec ServiceDesk is more expensive than Nimble.
Which software includes more/better features?
We've compared Nimble Vs. Symantec ServiceDesk based on some of the most important and required CRM features.
Nimble: Customer Service, Marketing Automation, Sales Automation, Collaboration Center , Facebook Integration, Global Content Library, Twitter Integration.
Symantec ServiceDesk: We are still working to collect the list of features for Symantec ServiceDesk.
Target customer size
Customers of the software application include small and medium companies without any constraint on industrial association. and Symantec ServiceDesk's target customer size include: Small, medium and large size businesses.