Has a free version
Noda Contact Center is a call center software that helps users create conversational scripts containing important information accessible to operators when they receive a call.
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8x8 Contact Center is more expensive to implement (TCO) than Noda Contact Center, and 8x8 Contact Center is rated higher (93/100) than Noda Contact Center (84/100). 8x8 Contact Center offers users more features (14) than Noda Contact Center (6).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Noda Interaction Platforms: Noda is a developer of software solutions for BPO and Captive call centers. Ever since 2001, the company has offered its specialized product designed for mid-level and major call centers.
8x8, INC: 8x8 delivers cloud-based business communications solutions that are affordable, easy to use, and incredibly advanced. We help small and medium businesses serve their customers better, work smarter and conduct business anywhere, anytime. From hosted VoIP business phone service to hosted contact centers to unified communications, our services are pro...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Noda Contact Center and 8x8 Contact Center.
Noda Contact Center price Has a free version , On a scale between 1 to 10 Noda Contact Center is rated 2, which is much lower than the average cost of Call Center software. 8x8 Contact Center price starts at $15 per user/month , When comparing 8x8 Contact Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Noda Contact Center cost is around the same cost of 8x8 Contact Center.
We've compared Noda Contact Center Vs. 8x8 Contact Center based on some of the most important and required Call Center features.
Noda Contact Center: Chat, Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Call Center.
8x8 Contact Center: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Call Conferencing, Call Queue Management, Call Recording.
Noda Contact Center's typical customers include: Medium and large size businesses, 8x8 Virtual Contact Center is best for large enterprises, mid size businesses, and small businesses.
Has a free version
Noda Contact Center is a call center software that helps users create conversational scripts containing important information accessible to operators when they receive a call.
Compare Pricingstarts at $15 per user/month
8x8 Virtual Contact Center is a cloud-based call center solution that delivers greater productivity and flexible call center management. It works with 8x8 Virtual Office VoIP phone service to give users an easy...
Compare PricingITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> Noda Contact Center review |
Company: | Noda Interaction Platforms |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Noda Contact Center review, Noda Contact Center pricing, Noda Contact Center alternatives |
ITQlick Score: | 93/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> 8x8 Contact Center review |
Company: | 8x8, INC |
Pricing: | starts at $15 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile, Cloud |
Links: | 8x8 Contact Center review, 8x8 Contact Center pricing, 8x8 Contact Center alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.