Has a free version
Noda Contact Center is a call center software that helps users create conversational scripts containing important information accessible to operators when they receive a call.
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CC-One is more expensive to implement (TCO) than Noda Contact Center, and Noda Contact Center is rated higher (84/100) than CC-One (83/100). Noda Contact Center offers users more features (6) than CC-One (5). There is a clear winner in this case and it is Noda Contact Center!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Noda Interaction Platforms: Noda is a developer of software solutions for BPO and Captive call centers. Ever since 2001, the company has offered its specialized product designed for mid-level and major call centers.
BroadSoft: From its inception, BroadSoft has focused on developing and delivering software-based voice applications. The company’s flagship product, BroadWorks, is a Voice over Internet Protocol (VoIP) applications platform that enables service providers to deliver basic and enhanced voice services for business and residential end users. As the leading Applic...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Noda Contact Center and CC-One.
Noda Contact Center price Has a free version , On a scale between 1 to 10 Noda Contact Center is rated 2, which is much lower than the average cost of Call Center software. CC-One price starts at $359.88 per year , When comparing CC-One to its competitors, the software is rated 6 - similar to the average Call Center software cost.
Bottom line: CC-One is more expensive than Noda Contact Center.
We've compared Noda Contact Center Vs. CC-One based on some of the most important and required Call Center features.
Noda Contact Center: Chat, Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Call Center.
CC-One: ACD (Automatic Call Distribution), Blended Call Center, Call Recording, IVR (Interactive Voice Response), Call Center.
Noda Contact Center's typical customers include: Medium and large size businesses, and CC-One's target customer size include: Small, medium and large size businesses.
Has a free version
Noda Contact Center is a call center software that helps users create conversational scripts containing important information accessible to operators when they receive a call.
Compare Pricingstarts at $359.88 per year
CC-One is a SaaS-based call center software that enables contact center administrators to manage omnichannel customer voice, email, and chat interactions and maintain collaboration between back-office personnel...
Compare PricingITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> Noda Contact Center review |
Company: | Noda Interaction Platforms |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Noda Contact Center review, Noda Contact Center pricing, Noda Contact Center alternatives |
ITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Center -> CC-One review |
Company: | BroadSoft |
Pricing: | starts at $359.88 per year |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | CC-One review, CC-One pricing, CC-One alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.