Compare Noda Contact Center and CloudCall - Jul 2022

Shlomi LaviShlomi Lavi / Jul 28, 2022

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Bottom Line: Which is Better - Noda Contact Center or CloudCall?

CloudCall is more expensive to implement (TCO) than Noda Contact Center, and Noda Contact Center is rated higher (84/100) than CloudCall (81/100). Noda Contact Center offers users more features (6) than CloudCall (5). There is a clear winner in this case and it is Noda Contact Center!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Noda Interaction Platforms Vs. Cloudcall Group

Noda Interaction Platforms: Noda is a developer of software solutions for BPO and Captive call centers. Ever since 2001, the company has offered its specialized product designed for mid-level and major call centers.

Cloudcall Group : Founded in 2012, Cloudcall Group is a leading software and cloud services business that specialises in developing, supplying and supporting advanced telecommunications technology. We have a dedicated team of development, technology and product experts whose sole purpose is to make our customers’ lives easier by consistently providing innovative ...

Who is more expensive? Noda Contact Center or CloudCall?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Noda Contact Center and CloudCall.

Noda Contact Center price Has a free version , On a scale between 1 to 10 Noda Contact Center is rated 2, which is much lower than the average cost of Call Center software. CloudCall price starts at $15 per user/month , When comparing CloudCall to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: Noda Contact Center cost is around the same cost of CloudCall.

Which software includes more/better features?

We've compared Noda Contact Center Vs. CloudCall based on some of the most important and required Call Center features.

Noda Contact Center: Chat, Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Call Center.

CloudCall: Chat, Campaign Management, Call Recording, Inbound Call Center, Outbound Call Center.

Target customer size

Noda Contact Center's typical customers include: Medium and large size businesses, Customers of the software include small and medium businesses as well as large enterprises.

Noda Contact Center

ITQlick rating
(5/5)

Has a free version

Noda Contact Center is a call center software that helps users create conversational scripts containing important information accessible to operators when they receive a call.

Categories: Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Monitoring, Call Recording.

CloudCall

ITQlick rating
(3.7/5)

starts at $15 per user/month

CloudCall software is a telecommunication solution that helps enhance communication in businesses. The solution has a number of features that include a power dialer tool that improves the calling activities by ...

Categories: Communications, Business Phone Systems, Call Recording, Cloud PBX, IVR.

Compare specifications

Compare features

Noda Contact Center: 6 Features

Chat
Blended Call Center
Inbound Call Center
IVR (Interactive Voice Response)
Outbound Call Center
Call Center

CloudCall: 5 Features

Chat
Campaign Management
Call Recording
Inbound Call Center
Outbound Call Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Noda Con...
ITQlick rating
5/5
Score
84/100
Pricing
2/10
License pricing
Has a free version
Functionality
16
Compare
CloudCall
ITQlick rating
3.7/5
Score
81/100
Pricing
3.2/10
License pricing
$15 per user/month
Functionality
15
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
Compare
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.