Compare Noda Contact Center and nextiva app - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Noda Contact Center or nextiva app?

nextiva app is more expensive to implement (TCO) than Noda Contact Center, and nextiva app is rated higher (99/100) than Noda Contact Center (84/100). nextiva app offers users more features (16) than Noda Contact Center (6).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Noda Interaction Platforms Vs. Nextiva

Noda Interaction Platforms: Noda is a developer of software solutions for BPO and Captive call centers. Ever since 2001, the company has offered its specialized product designed for mid-level and major call centers.

Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.

Who is more expensive? Noda Contact Center or Nextiva Hosted Call Center?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Noda Contact Center and Nextiva Hosted Call Center.

Noda Contact Center price Has a free version , On a scale between 1 to 10 Noda Contact Center is rated 2, which is much lower than the average cost of Call Center software. Nextiva Hosted Call Center price starts at $11.95 per user/month , When comparing Nextiva Hosted Call Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: Noda Contact Center cost is around the same cost of Nextiva Hosted Call Center.

Which software includes more/better features?

We've compared Noda Contact Center Vs. nextiva app based on some of the most important and required Call Center features.

Noda Contact Center: Chat, Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Call Center.

Nextiva Hosted Call Center: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking.

Target customer size

Noda Contact Center's typical customers include: Medium and large size businesses, Nextiva is ideal for little firms and also large call facilities.