Shlomi Lavi /
Mar 08, 2022
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Bottom Line: Which is Better - Nuance Dragon NaturallySpeaking v.12 or Customer Thermometer?
Customer Thermometer is more expensive to implement (TCO) than Nuance Dragon NaturallySpeaking v.12, and Customer Thermometer is rated higher (97/100) than Nuance Dragon NaturallySpeaking v.12 (55/100). Customer Thermometer offers users more features (7) than Nuance Dragon NaturallySpeaking v.12 (3).
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
HP Vs. Customer Thermometer
HP: At HP we don’t just believe in the power of technology. We believe in the power of people when technology works for them. To help you create. To make the digital tangible. To harness the power of human information. At HP we work to make what you do matter even more
Customer Thermometer: Before starting Customer Thermometer, we ran our own marketing agencies. Between us, we had over 100 clients; most were Fortune 500 and FTSE 350 companies.
We experienced the same problem. Once you get beyond about 20 staff it is impossible to handle the customers yourself. And that’s a really good thing.
You need to go and hire bright, enthu...
Who is more expensive? Nuance Dragon NaturallySpeaking v.12 or Customer Thermometer?
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nuance Dragon NaturallySpeaking v.12 and Customer Thermometer.
Nuance Dragon NaturallySpeaking v.12 price starts at $500 per license , On a scale between 1 to 10 Nuance Dragon NaturallySpeaking v-12 is rated 2, which is much lower than the average cost of Customer Service software. Customer Thermometer price starts at $29 per month , When comparing Customer Thermometer to its competitors, the software is rated 4 - lower than the average Customer Service software cost.
Bottom line: Customer Thermometer is more expensive than Nuance Dragon NaturallySpeaking v.12.
Which software includes more/better features?
We've compared Nuance Dragon NaturallySpeaking v.12 Vs. Customer Thermometer based on some of the most important and required Customer Service features.
Nuance Dragon NaturallySpeaking v.12: Data Import/Export, Basic Reports, Online Customer Support.
Customer Thermometer: Contact Management, Customer Database, Customer Service, Customer Support Tracking, Sales Reports.
Target customer size
Dragon NaturallySpeaking Premium is suitable for individuals, small business and busy professionals who are looking for a way to create documents or send emails in a fast and smart way. Customer Thermometer is ideal for different companies, big or small.