Shlomi Lavi /
Mar 09, 2022
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Bottom Line: Which is Better - Nuance Dragon NaturallySpeaking v.12 or Zoho Support?
Nuance Dragon NaturallySpeaking v.12 is more expensive to implement (TCO) than Zoho Support, and Zoho Support is rated higher (94/100) than Nuance Dragon NaturallySpeaking v.12 (55/100). Zoho Support offers users more features (24) than Nuance Dragon NaturallySpeaking v.12 (3). There is a clear winner in this case and it is Zoho Support!
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
HP Vs. Zoho
HP: At HP we don’t just believe in the power of technology. We believe in the power of people when technology works for them. To help you create. To make the digital tangible. To harness the power of human information. At HP we work to make what you do matter even more
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Who is more expensive? Nuance Dragon NaturallySpeaking v.12 or Zoho Support?
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nuance Dragon NaturallySpeaking v.12 and Zoho Support.
Nuance Dragon NaturallySpeaking v.12 price starts at $500 per license , On a scale between 1 to 10 Nuance Dragon NaturallySpeaking v-12 is rated 2, which is much lower than the average cost of Customer Service software. Zoho Support price starts at $12 per user/month , When comparing Zoho Support to its competitors, the software is rated 2 - much lower than the average Customer Service software cost.
Bottom line: Nuance Dragon NaturallySpeaking v.12 cost is around the same cost of Zoho Support.
Which software includes more/better features?
We've compared Nuance Dragon NaturallySpeaking v.12 Vs. Zoho Support based on some of the most important and required Customer Service features.
Nuance Dragon NaturallySpeaking v.12: Data Import/Export, Basic Reports, Online Customer Support.
Zoho Support: Contract Management, Customer Survey, Email Integration, Incident / Request Management, Knowledge Base/FAQ.
Target customer size
Dragon NaturallySpeaking Premium is suitable for individuals, small business and busy professionals who are looking for a way to create documents or send emails in a fast and smart way. Zoho Support is best for all types of industries that are interested in an efficient way to manage the customer service and help desk.