Compare Nuance IVR and GoToMeeting - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Nuance IVR or GoToMeeting?

Nuance IVR is more expensive to implement (TCO) than GoToMeeting, and GoToMeeting is rated higher (97/100) than Nuance IVR (92/100). GoToMeeting offers users more features (5) than Nuance IVR (3). There is a clear winner in this case and it is GoToMeeting!

Looking for the right IVR solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Nuance Vs. Citrix Systems, Inc.

Nuance: At Nuance, we’re the people who make voice work. We design and deliver intuitive technologies that help people live and work more intelligently. We provide the tools to inform, to connect, and to empower people to be more productive and creative. We give people more than just control over their communications. We give them command of their lives. ...

Citrix Systems, Inc.: Citrix transforms how businesses and IT work and people collaborate in the cloud era. With market-leading cloud, collaboration, networking and virtualization technologies, Citrix powers mobile workstyles and cloud services, making complex enterprise IT simpler and more accessible for 260,000 organizations. Citrix products touch 75 percent of Int...

Who is more expensive? Nuance IVR or GoToMeeting?

The real total cost of ownership (TCO) of IVR software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nuance IVR and GoToMeeting.

Nuance IVR accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Nuance IVR is rated 6, which is similar to the average cost of IVR software. GoToMeeting price starts at $12 per organizer/month , When comparing GoToMeeting to its competitors, the software is rated 4 - lower than the average IVR software cost.

Bottom line: Nuance IVR is more expensive than GoToMeeting.

Which software includes more/better features?

We've compared Nuance IVR Vs. GoToMeeting based on some of the most important and required IVR features.

Nuance IVR: Data Import/Export, Basic Reports, Online Customer Support.

GoToMeeting: Chat, Mobile Access, Collaboration, Project Management, Scheduling.

Target customer size

The software has mainly been designed for small and medium businesses with no restriction of industrial background. GoToMeeting is excellent companies of all dimensions.