Compare Nuance IVR and Intuit GoPayment - Mar 2022

Shlomi LaviShlomi Lavi / Mar 12, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Nuance IVR or Intuit GoPayment?

Intuit GoPayment is more expensive to implement (TCO) than Nuance IVR, and Intuit GoPayment is rated with the same score (92/100) as Nuance IVR (92/100). Nuance IVR offers users more features (3) than Intuit GoPayment (0). There is a clear winner in this case and it is Nuance IVR!

Looking for the right IVR solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Nuance Vs. Intuit

Nuance: At Nuance, we’re the people who make voice work. We design and deliver intuitive technologies that help people live and work more intelligently. We provide the tools to inform, to connect, and to empower people to be more productive and creative. We give people more than just control over their communications. We give them command of their lives. ...

Intuit: Intuit Inc. is an American company that develops financial and tax preparation software and related services for small businesses, accountants and individuals. Build Your Business w/ Intuit. Get QuickBooks Accounting Software, a Free Website Builder, Credit Card Processing & Payroll Services. NEW: Pay by Mobile! 

Who is more expensive? Nuance IVR or Intuit GoPayment?

The real total cost of ownership (TCO) of IVR software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nuance IVR and Intuit GoPayment.

Nuance IVR accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Nuance IVR is rated 6, which is similar to the average cost of IVR software. Intuit GoPayment price starts at $12.50 per user/month , When comparing Intuit GoPayment to its competitors, the software is rated 6 - similar to the average IVR software cost.

Bottom line: Nuance IVR cost is around the same cost of Intuit GoPayment.

Which software includes more/better features?

We've compared Nuance IVR Vs. Intuit GoPayment based on some of the most important and required IVR features.

Nuance IVR: Data Import/Export, Basic Reports, Online Customer Support.

Intuit GoPayment: We are still working to collect the list of features for Intuit GoPayment.

Target customer size

The software has mainly been designed for small and medium businesses with no restriction of industrial background. Customers of the software mainly come from small and medium businesses, although there is no restriction of industry.



Nuance IVR

ITQlick rating
(3.1/5)

Nuance Interactive Voice Response (IVR) is cloud-based and on-premise customer engagement solution that is designed to help the user handle inbound telephone queries via enhanced human-like interactions.

Categories: IVR.

Intuit GoPayment

ITQlick rating
(3.2/5)

starts at $12.50 per user/month

Intuit GoPayment is a cloud-based, mobile payment gateway modeled to handle the payment needs of small businesses to midsize organizations. It is payment management that allow vendors to process various credit ...

Categories: Credit Card Application, Payment Processing, Mobile.

Compare specifications

Compare features

Nuance IVR: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Intuit GoPayment: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Nuance I...
ITQlick rating
3.1/5
Score
92/100
Pricing
6/10
License pricing
Pricing not available
Functionality
4
Compare
Intuit G...
ITQlick rating
3.2/5
Score
92/100
Pricing
6/10
License pricing
$12.50 per user/month
Functionality
3
Metaphor...
ITQlick rating
4/5
Score
84/100
Pricing
2/10
License pricing
Pricing not available
Functionality
13
VoiceGui...
ITQlick rating
5/5
Score
76/100
Pricing
4/10
License pricing
$99 per license
Functionality
12
Voxco IV...
ITQlick rating
4/5
Score
76/100
Pricing
6/10
License pricing
Pricing not available
Functionality
13

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.