Nuance Interactive Voice Response (IVR) is cloud-based and on-premise customer engagement solution that is designed to help the user handle inbound telephone queries via enhanced human-like interactions.
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Nuance IVR is more expensive to implement (TCO) than Powerdialer For Salesforce, and Nuance IVR is rated higher (92/100) than Powerdialer For Salesforce (72/100). Both tools offer the same amount of features.
Looking for the right IVR solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Nuance: At Nuance, we’re the people who make voice work. We design and deliver intuitive technologies that help people live and work more intelligently. We provide the tools to inform, to connect, and to empower people to be more productive and creative. We give people more than just control over their communications. We give them command of their lives. ...
Inside Sales: As the thought leader in the evolving inside sales and Lead Response Management industries, InsideSales.com provides software, training, and consulting solutions for organizations who want to transform the productivity and professionalism of their sales teams. InsideSales.com research has been published in Inc. and the Harvard Business Review, a...
The real total cost of ownership (TCO) of IVR software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nuance IVR and Powerdialer For Salesforce.
Nuance IVR accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Nuance IVR is rated 6, which is similar to the average cost of IVR software. Powerdialer For Salesforce price starts at $295 per user/month , When comparing Powerdialer For Salesforce to its competitors, the software is rated 2 - much lower than the average IVR software cost.
Bottom line: Nuance IVR is more expensive than Powerdialer For Salesforce.
We've compared Nuance IVR Vs. Powerdialer For Salesforce based on some of the most important and required IVR features.
Nuance IVR: Data Import/Export, Basic Reports, Online Customer Support.
Powerdialer For Salesforce: Data Import/Export, Basic Reports, Online Customer Support.
The software has mainly been designed for small and medium businesses with no restriction of industrial background. Customers of the software mainly include small and medium businesses.
Nuance Interactive Voice Response (IVR) is cloud-based and on-premise customer engagement solution that is designed to help the user handle inbound telephone queries via enhanced human-like interactions.
Compare Pricingstarts at $295 per user/month
Powerdialer for Salesforce is a contact and deal management solution for small and medium businesses. It offers intelligent list management, multi-channel communication, and other capabilities. The soft...
Compare PricingITQlick Score: | 92/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | IVR -> Nuance IVR review |
Company: | Nuance |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop |
Links: | Nuance IVR review, Nuance IVR pricing, Nuance IVR alternatives |
ITQlick Score: | 72/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Communications -> Powerdialer For Salesforce review |
Company: | Inside Sales |
Pricing: | starts at $295 per user/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop |
Links: | Powerdialer For Salesforce review, Powerdialer For Salesforce pricing, Powerdialer For Salesforce alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.